Our Reviews

Susan I|2021 GMC Yukon XL

Confirmed Service Customer

1/24/2025

I am very pleased with Greenbrook GMC. After being told at another dealership that I would have to wait months to have my 5 year old truck looked at for a possible transmission issue, I had an appointment in 2 days even though it was the holiday season. Jason was extremely helpful, informative and experienced. He kept me up to date on the progress and contacted the necessary companies about warranty work. He tracked down a rental vehicle and had my truck fixed in just over a week.

1/26/2025

Susan, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

Stephen V|2025 GMC Terrain

Confirmed Sales Customer

1/28/2025

This is my 7th vehicle Dave and Josh run a gold standard dealership probably the best in New Jersey, I would NOT purchase anywhere else

PETER YAZIGI

1/29/2025

Stephen, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BEDMINSTER, NJ

Sally V|2025 Buick Encore GX

Confirmed Sales Customer

1/28/2025

Alexis was great to work with. The deal he gave us was fair. Not pushy, they gave us plenty of time to make our decision. Alexis explained everything we needed to know about the Encore. We got a 10yr bumper to bumper for a very reasonable price. I would recommend this dealer to anyone looking for a GMC or Buick.. They are great.

ALEXIS CANABE

1/29/2025

Sally, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

KENILWORTH, NJ

Emily S|2019 GMC Acadia

Confirmed Service Customer

1/28/2025

I made an appointment for scheduled maintenance and to address a problem with my infotainment system. The screen frequently changes menus on its own. I dropped the car off at 8:30am on December 30th. At noon I was informed that the car wasn't yet in for service, and again in late afternoon it was still not in for service. So I was without my car for an entire day and a half. What is the point of making an appointment? By early afternoon the next day the car was finally ready for pickup. The technician indicated that the infotainment system malfunction was the result of a needed software update. Unfortunately, after a $230 diagnostic fee, the infotainment system is still not fixed. I have not been able to set up a follow-up visit because I have needed my vehicle. We have bought no less than 5 vehicles from Green Brook GMC and have always used their service department for routine maintenance. Once I schedule the follow up for the still malfunctioning infotainment system, this will be our last visit to the dealership.

1/29/2025

Emily, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to Josh Ferraez, VP 732-718-6529 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

BERNARDSVILLE, NJ

Valerie K|2024 Buick Encore GX

Confirmed Service Customer

1/27/2025

Very pleasant experience

1/29/2025

Valerie, thank you so much for the positive review! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

Fabio D|2024 GMC Sierra 1500

Confirmed Service Customer

2/3/2025

The wait is too long and there’s no information given to you unless less you call and stay on top of these people they don’t have enough mechanics and take for ever to fix anything I had a GM representative call and caught them on a lie when they told me they were waiting for parts and they told GM they didn’t have enough people to work on my vehicle Not very good service at all

2/4/2025

Fabio, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact Josh Ferraez, VP 732-718-6529 so we can understand your situation better in order to try and turn your experience around. Thank you, Green Brook Buick GMC

Business Response

KENILWORTH, NJ

Timothy M|2023 GMC Yukon

Confirmed Service Customer

2/3/2025

All they were interested in was trying to sell me more stuff.

2/4/2025

Timothy, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to Josh Ferraez, VP 732-718-6529 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

WARREN, NJ

Lynn B|2024 Buick Encore GX

Confirmed Service Customer

1/28/2025

Tech was friendly and knowledgeable.

1/29/2025

Lynn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NORTH BRUNSWICK, NJ

Scott S|2023 Chevrolet Tahoe

Confirmed Service Customer

1/29/2025

fast service, very helpful

1/30/2025

Scott, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WATCHUNG, NJ

Ninetta D|2024 Buick Enclave

Confirmed Service Customer

1/30/2025

Great service

1/31/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CLARK, NJ

Michele M|2023 Buick Envision

Confirmed Service Customer

1/30/2025

My Service Advisor, Jason Benhardt, provided excellent customer service, as always. Thanks!

1/31/2025

Michele, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WESTFIELD, NJ

Alfred F|2025 Chevrolet Trax

Confirmed Sales Customer

2/1/2025

Great sales men

HERBIE RAMIREZ

2/3/2025

Alfred, we are glad we could help! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BLOOMFIELD, NJ

Yahaira C|2023 Chevrolet Equinox

Confirmed Service Customer

2/2/2025

Dan buen servicio al cliente

2/4/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MANVILLE, NJ

Adrianna C|2025 GMC Terrain

Confirmed Sales Customer

2/2/2025

David was extremely helpful and great through the car buying process. Highly recommend!

DAVID GITTENS

2/4/2025

Adrianna, we're happy to hear you had such a great experience with David! Thanks for the recommendation, and have an amazing day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

LUMBERTON, NJ

Patricia S|2025 Buick Encore GX

Confirmed Sales Customer

2/3/2025

Very knowledgeable. Made me feel at ease. Answered all my questions. This wasn’t my first go around with Buick. And I came back Thanks for the kindness & quality salesmanship, if this car is as strong & sturdy as the one I lost that would be excellent. Thanks again

PHILIP REDFIELD

2/4/2025

Patricia, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

DUNELLEN, NJ

Dani S|2025 GMC Yukon XL

Confirmed Sales Customer

2/3/2025

Friendly staff and very helpful specially David and Sara.

DAVID GITTENS

2/4/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BASKING RIDGE, NJ

Jeffrey F|2023 GMC Acadia

Confirmed Service Customer

2/3/2025

z

2/4/2025

Jeffrey, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOMERSET, NJ

Mario B|2025 Buick Envista

Confirmed Sales Customer

2/3/2025

Diego was very helpful and informative throughout the entire process. Ensured the vehicle I chose was the right fit for me.

DIEGO OCHOA-CACERES

2/5/2025

Mario, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

LEOMINSTER, MA

David L|2025 GMC Yukon XL

Confirmed Sales Customer

2/3/2025

I had an excellent experience with Mike Santucci at Green Brook Buick in NJ. Quick, efficient, felt like he treated me extremely fairly and overall pleasure to work with -- Thank you!

MIKE SANTUCCI

2/4/2025

David, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

ORCHARD PARK, NY

Robert C|2024 Chevrolet Equinox

Confirmed Service Customer

2/3/2025

Excellent job by Niko

2/5/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WARREN, NJ

Demond W|2024 GMC Yukon XL 1500

Confirmed Sales Customer

2/11/2025

I was really satisfied with the service everyone was polite and very courteous

TAREK KASMI

2/12/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

ROSELLE PARK, NJ

Greg L|2025 GMC Yukon

Confirmed Sales Customer

2/11/2025

Charlie Brown was exceptional to work with. Buying from out of state adds a few challenges but Charlie smoothed out the process.

CHARLIE BROWN

2/12/2025

Greg, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

ZION CROSSROADS, VA

Robert G|2021 GMC 1500 Sierra

Confirmed Service Customer

2/3/2025

Very happy with the service I appreciate the honesty thank you

2/5/2025

Robert, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

HILLSBOROUGH, NJ

Frank M|2024 Buick Encore GX

Confirmed Service Customer

2/12/2025

James Clark, your service advisor, was very helpful and knowledgeable about my car. He was able to have the work taken care of quickly and the work was done in a timely manner.

2/14/2025

Frank, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NEW PROVIDENCE, NJ

Daniel J|2025 GMC Sierra 1500

Confirmed Sales Customer

2/13/2025

Nate was wonderful. Third lease from him but first one since we had our little guy. He was patient and never rushed us or made us feel like a burden.

NATE SWERN

2/14/2025

Daniel, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH ORANGE, NJ

David T|2025 Buick Envista

Confirmed Sales Customer

2/13/2025

Positive experience. No games. Presented a reasonable price from the beginning.

KYLE SWANSBORO

2/14/2025

David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

FANWOOD, NJ

Vincent C|2024 Chevrolet Colorado

Confirmed Service Customer

2/17/2025

Great service, great dealership

2/18/2025

Vincent, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

COLONIA, NJ

Mike B|2023 Chevrolet Colorado

Confirmed Service Customer

2/19/2025

Vehicle was ready by time promised. Nice staff polite and courteous

2/19/2025

Mike, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CLARK, NJ

Tyrone B|2018 GMC 1500 Sierra

Confirmed Service Customer

2/19/2025

Saul is a great young man ! Very professional that he kept me up-to-date with everything that was going on with the truck and the warranty company

2/19/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PLAINFIELD, NJ

Jocelyn M|2025 GMC Terrain

Confirmed Sales Customer

2/11/2025

Everyone was very helpful and it was a great experience. I highly recommend this dealership.

DIEGO OCHOA-CACERES

2/12/2025

Jocelyn, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WHIPPANY, NJ

Kawanna D|2025 Buick Envista

Confirmed Sales Customer

2/13/2025

Very helpful and informative

PAUL MAUCELI

2/14/2025

Kawanna, we appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BRANCHBURG, NJ

Barbara R|2025 Chevrolet Trax

Confirmed Sales Customer

2/13/2025

My sales representative, Vinnie Moya, has a long history of delivering excellence in customer purchasing experiences, which I know from having worked with him personally in the past. Green Brook GMC Buick Chevrolet has also maintained an exemplary reputation in the area for many, many years.

VINNIE MOYA

2/14/2025

Barbara, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH RIVER, NJ

Frank D|2025 GMC Sierra 1500

Confirmed Sales Customer

2/13/2025

I continue to work with Green Brook GMC solely because of the customer service which is exceptional!

VINNIE MOYA

2/15/2025

Frank, your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

GILLETTE, NJ

Janusz W|2025 Chevrolet Traverse

Confirmed Sales Customer

2/17/2025

My wife and I had a very pleasant experience shopping for our current vehicle, a 2025 Chevrolet Traverse. Mike Q was great. No pressure and informative and met our needs and concerns.

MIKE QUINONES

2/18/2025

Janusz, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

KENDALL PARK, NJ

Thomas H|2024 GMC Canyon

Confirmed Service Customer

2/18/2025

Felt oversold. Go in for oil change and tire rotation leave $400 later with wheel alignment etc Will only go back for warranty issues.

2/19/2025

Thomas, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to Josh Ferraez, VP 732-718-6529 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WESTFIELD, NJ

Frank R|2025 GMC Terrain

Confirmed Sales Customer

2/21/2025

Mike Santucci was absolutely excellent in providing options and ideas and I never experienced any sense of pressure. He was interested in my needs. This is the third vehicle I have gotten through him.

MIKE SANTUCCI

2/22/2025

Frank, thank you for your kind review, we are happy to pass along your comments to Mike here at Green Brook Buick GMC!

Business Response

ASBURY PARK, NJ

Donald S|2018 Buick Envision

Confirmed Service Customer

2/24/2025

Had to bring my Envision in because the Check Engine Light was on. I avoided driving the car until I could drop it off for the needed service. It turns out all that was needed was a software update. There was nothing wrong with the car. I find this to be totally ridiculous. It's like setting off a fire alarm and having the fire department show up because of a software update. Why couldn't I get a text or email notifying me of the software update or the dealer notifying me at my next service date? Very poor!

2/26/2025

Donald, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact Josh Ferraez, VP at 732-718-6529 so we can understand your situation better in order to try and turn your experience around. Thank you, Green Brook Buick GMC

Business Response

MIDDLESEX, NJ

Bryan M|2025 GMC Sierra 1500

Confirmed Sales Customer

2/25/2025

Probably one of the easiest dealerships I’ve ever dealt with. Kyle (salesmen) was very easy going and made things smooth to complete the deal. I definitely recommend this dealership

KYLE SWANSBORO

2/26/2025

Bryan, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. Thanks for the recommendation, and have an amazing day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

STATEN ISLAND, NY

Walter B|2025 GMC Acadia

Confirmed Sales Customer

2/25/2025

Experience with Paul was fantastic. Not pushey, and very accommodating

PAUL MAUCELI

2/26/2025

Walter, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

Benedict L|2025 Chevrolet Traverse

Confirmed Sales Customer

2/26/2025

Very good experience with all involved. Salesperson was very knowledgeable and patient answering every question I had. Sales Manager was great to deal with.

DENYS PODKOVYROV

2/27/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WATCHUNG, NJ

Karen G|2025 Buick Encore GX

Confirmed Sales Customer

2/26/2025

Friendly knowledgeable staff.

TITO PALMELA

2/27/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOMERSET, NJ

Beverly H|2025 GMC Sierra 1500

Confirmed Sales Customer

2/26/2025

You had the truck I was looking to buy on the lot. The staff was friendly and professional. I love my new truck!

FRANK WALKER

2/27/2025

Beverly, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

FLEMINGTON, NJ

Robert M|2024 Chevrolet Colorado

Confirmed Sales Customer

2/20/2025

Very professional and friendly staff especially, my dealer, Brani Vasiljevic. He listened to my needs and wants as far as the vehicle I chose. I will have no problems doing business with this dealership again.

BRANISLAV VASILJEVIC

2/21/2025

Robert, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CARTERET, NJ

Ajay A|2021 GMC Canyon

Confirmed Service Customer

2/21/2025

Excellent and timely service

2/22/2025

Ajay, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WESTFIELD, NJ

Claudia I|2025 GMC Terrain

Confirmed Sales Customer

2/22/2025

Everyone in the dealership was very nice and efficient, I was very happy with my experience.

PAUL MAUCELI

2/24/2025

Claudia, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

HILLSIDE, NJ

Jennifer D|2025 GMC Terrain

Confirmed Sales Customer

2/1/2025

Phil was absolutely fantastic! From the time I sat down to talk to him till I pulled away iny new car A+service. Everyone I had the pleasure of working with that day were very helpful.

PHILIP REDFIELD

2/28/2025

Jennifer, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. Thank you again for choosing Green Brook Buick GMC and we hope to see you again. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Diego A|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/1/2025

Amazing service, incredibly helpful and intensely thorough.

JUAN PELAEZ

3/3/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Nicholas B|2024 GMC Sierra 1500

Confirmed Service Customer

3/1/2025

Great service as always.

3/4/2025

Nicholas, thank you for choosing Green Brook Buick GMC as your first choice for all your automotive needs! We hope to see you soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Henry F|2024 GMC Canyon

Confirmed Sales Customer

3/3/2025

The whole deal went smoothly

PHILIP REDFIELD

3/4/2025

Henry, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

METUCHEN, NJ

Marie B|2021 GMC Acadia

Confirmed Service Customer

3/3/2025

Excellent service. Jason was outstandingly professional. Explained everything thoroughly

3/5/2025

Marie, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

N PLAINFIELD, NJ

Julie M|2025 Buick Envista

Confirmed Service Customer

2/27/2025

Very friendly and professional staff.

2/28/2025

Julie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WOODBRIDGE TOWNSHIP, NJ

Eugene G|2024 GMC Yukon

Confirmed Service Customer

2/28/2025

As always Niko is solidly focused on customer service and the proper care of their vehicle. He explains everything as too what will be done, makes recommendations, and informs the customer what will need to be done.

3/2/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

LINCOLN PARK, NJ

James H|2023 GMC Sierra 2500 HD

Confirmed Service Customer

2/28/2025

Still isn’t fixed so took it to another dealership

3/2/2025

James, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to us to speak to our manager directly. Josh Ferraez, VP 732-718-6529

Business Response

MILFORD, NJ

Catherine B|2025 Chevrolet Trax

Confirmed Sales Customer

2/28/2025

My experience at this car dealership was excellent. I highly recommend going to Greenbrook. Thank you so much for the wonderful experience.

HERBIE RAMIREZ

3/2/2025

Catherine, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

EDISON, NJ

Sallie H|2023 Chevrolet Traverse

Confirmed Service Customer

2/28/2025

Staff was nice. Facility was very clean. I was not, however, happy when I was told there would be the additional charge for using a credit card. With car service being typically over $100, how can you state this when the customer is there! This should be communicated when making the appointment as the customer can bring cash! Not acceptable.

3/2/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Josh Ferraez, VP 732-718-6529

Business Response

PLAINFIELD, NJ

David B|2025 GMC Sierra 1500

Confirmed Sales Customer

3/3/2025

Best experience buying a car ever

PAUL MAUCELI

3/4/2025

Wow, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

FORDS, NJ

Sonnia C|2025 GMC Sierra 1500

Confirmed Sales Customer

3/12/2025

Mike Stanucci was amazing through the whole process! I would recommend people to go see him at this dealership!

MIKE SANTUCCI

3/13/2025

We're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORTH PLAINFIELD, NJ

Charles D|2025 GMC Sierra 1500

Confirmed Sales Customer

3/4/2025

Everyone in the dealership was friendly and knowledgeable and work with me

FRANK WALKER

3/5/2025

Charles, we are very happy we could provide you with a positive experience! Thank you for the great review! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

STATEN ISLAND, NY

Michael F|2013 GMC Terrain

Confirmed Service Customer

3/4/2025

Great service

3/5/2025

Michael, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

Business Response

PISCATAWAY, NJ

Paul E|2025 GMC Yukon

Confirmed Sales Customer

3/12/2025

Mike Santucci was fantastic to work with. Seemless, professional, thorough, and helpful throughout whole process of buying our new vehicle.

MIKE SANTUCCI

3/13/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NEW MILFORD, CT

Christopher S|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

3/12/2025

From beginning to end my experience was excellent. Phil was very professional, knowledgeable and a pleasure to do business with right down to a follow-up phone call asking if I had any questions regarding my new AT4X as well as if the truck was performing as expected.

PHILIP REDFIELD

3/13/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

EAST BRUNSWICK, NJ

Howard G|2013 Buick LaCrosse

Confirmed Service Customer

3/12/2025

Don't change a thing!

3/14/2025

Howard, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PATERSON, NJ

Arthur J|2025 Chevrolet Equinox

Confirmed Sales Customer

3/12/2025

We really appreciated the personalized attention, casual atmosphere and wealth of knowledge & detail that were afforded to us.

BRIAN CLEMENS

3/14/2025

We're glad to hear you found our staff to be so knowledgeable and helpful! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NORTH PLAINFIELD, NJ

Manuel A|2018 GMC Terrain

Confirmed Service Customer

3/18/2025

Is good service

3/19/2025

Manuel, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PERTH AMBOY, NJ

Stephen F|2025 GMC Sierra 1500

Confirmed Sales Customer

3/19/2025

Super happy, Phil and the team were great.

PHILIP REDFIELD

3/20/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BRIDGEWATER, NJ

Kurt K|2025 GMC SIERRA EV

Confirmed Sales Customer

3/13/2025

Everyone (especially Vinnie) was very helpful and polite. They all made the car buying experience very pleasant.

VINNIE MOYA

3/14/2025

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH RIVER, NJ

Arlene O|2025 Chevrolet Equinox

Confirmed Sales Customer

3/13/2025

Everyone was friendly and professional, we were treated very well.

JUAN PELAEZ

3/14/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

GILLETTE, NJ

Nazario P|2023 GMC Sierra 1500

Confirmed Service Customer

3/18/2025

Having owned numerous vehicles and worked with many dealerships, I can confidently say that Jason is the best service advisor I have encountered. I highly recommend him. He went above and beyond to secure a loaner vehicle for me ahead of schedule, expedited the arrival of a back-ordered part, and maintained excellent communication throughout the entire process.

3/19/2025

Nazario, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

FAR HILLS, NJ

Troy J|2025 GMC Acadia

Confirmed Sales Customer

3/20/2025

Great experience, professional and thorough

KYLE SWANSBORO

3/21/2025

Troy, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

ANNANDALE, NJ

David K|2025 GMC Yukon XL

Confirmed Sales Customer

3/21/2025

We are so so Happy with this dealership and all the people we dealt with. Peter, David and Sarah went out of their way to make this whole process so smooth. We drove over 3 1/2 hours one way because of the way Peter handle this whole transaction. David went above and beyond to show us all the features on this 2025 Yukon Denali. She's a beauty and we love it. Sarah made all the paperwork so simple. We are still pinching ourselves that this whole purchase was so easy. We had been trying for 2 months to deal locally. None of the 3 local dealers could help us get what we wanted, so we helped ourselves to Green Brook and we're elated !

DAVID GITTENS

3/21/2025

We're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WAYNESBORO, PA

Edward S|2025 Chevrolet Equinox

Confirmed Sales Customer

3/21/2025

Fast. No fuss negotiating. Honesty was evident

NATE SWERN

3/22/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RAHWAY, NJ

Scott S|2023 Chevrolet Tahoe

Confirmed Service Customer

3/20/2025

Fast service

3/21/2025

Scott, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WATCHUNG, NJ

Joseph N|2025 Buick Encore GX

Confirmed Sales Customer

3/20/2025

All went smoothly, looking at cars and finding what I was looking for. After that it was one two three and done. Frampton was very helpful, he understood what I was looking for and he explained a lot of the features. A few days after getting home I noticed a scratch on the inside door. Waiting for a call back as to how to proceed.

FRAMPTON WALKER

3/21/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

ELIZABETH, NJ

Maryann B|2025 GMC Sierra 1500

Confirmed Sales Customer

3/20/2025

Great service and oh so friendly. Our salesman Ernie Baptista was a great salesman and Charles also played a part in locating the truck of my dreams.

ERNIE BAPTISTA

3/21/2025

Maryann, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

STOCKTON, NJ

Fulgencio G|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/20/2025

Todo estuvo excelente servicio

3/21/2025

Agradecemos su comentario positivo sobre su reciente experiencia con nosotros. Si necesita algo más, no dude en llamarnos o visitarnos. ¡Que tenga un excelente día!

Business Response

SOMERSET, NJ

Larry W|2025 GMC Sierra 1500

Confirmed Sales Customer

3/20/2025

Great people and good experience,

PAUL MAUCELI

3/21/2025

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BRANCHBURG, NJ

Theodore K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/20/2025

Brian C was a very patient person he answered all questions a good salesman

HERBIE RAMIREZ

3/21/2025

Theodore, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

Danielle D|2025 Chevrolet Equinox

Confirmed Sales Customer

3/21/2025

Easy to work with! 2nd car purchase from Green Brook Chevy. Highly recommend Jon & his team.

FRAMPTON WALKER

3/22/2025

Danielle, we are pleased to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

EASTAMPTON, NJ

William M|2019 Buick Encore

Confirmed Service Customer

3/24/2025

Service was great and team was informative

3/25/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PISCATAWAY, NJ

Chris Ann M|2025 GMC Terrain

Confirmed Sales Customer

3/22/2025

Our salesmen Nate was wonderful Patient compassionate and honest

NATE SWERN

3/24/2025

Chris, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

STATEN ISLAND, NY

Larysa G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/24/2025

It was easy, fast and stress less

DENYS PODKOVYROV

3/25/2025

We're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

ROCKAWAY, NJ

Victoria W|2025 GMC Terrain

Confirmed Sales Customer

3/24/2025

Salesperson took my concerns seriously and worked to achieve what u asked for. He was very patient and responsive

FRAMPTON WALKER

3/25/2025

Victoria, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WHITEHOUSE STATION, NJ

Jonathan J|2025 GMC Sierra 1500

Confirmed Sales Customer

3/24/2025

Everyone was very friendly and honest. Paul the salesman, Peter the Sales manger and Andres from the Financial Department made the process very smooth. Thank You

PAUL MAUCELI

3/25/2025

Jonathan, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BRIDGEWATER, NJ

Christopher H|2022 GMC 1500 Sierra

Confirmed Service Customer

3/25/2025

Excellent service, good communication

3/27/2025

Christopher, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

Business Response

SCOTCH PLAINS, NJ

Paolo M|2024 Chevrolet Blazer EV

Confirmed Service Customer

3/25/2025

Jason and crew handled my situation efficiently and professionally. Great job!

3/26/2025

Paolo, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MIDDLESEX, NJ

Anthony D|2025 Chevrolet Trax

Confirmed Service Customer

3/25/2025

My service was prompt and complete. They did a great job!

3/26/2025

Anthony, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Melissa O|2025 Chevrolet Traverse

Confirmed Sales Customer

3/28/2025

Great experience, friendly staff and not pushy!

PETER YAZIGI

3/30/2025

Melissa, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WESTFIELD, NJ

Ralph A|2014 Buick Enclave

Confirmed Service Customer

3/28/2025

The staff is always helpful and knowledgeable. I always take my Enclave to get service at Green Brook.

3/30/2025

Thank you for choosing Green Brook Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

S PLAINFIELD, NJ

Nicholas D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

3/28/2025

One of the best car buying experiences we have ever had. Everyone we talked with was knowledgeable about the car we were buying and also seemed to advocate for the best possible deal we could get. We have never been "Chevy" people, but we will definitely consider them when we need to replace our next car.

DENYS PODKOVYROV

3/30/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

HIGHLAND PARK, NJ

Richard G|2023 Chevrolet Trailblazer

Confirmed Service Customer

3/31/2025

Everyone was professional and courteous. They were ready and did the scheduled work in a reasonable period of time.

4/2/2025

Richard, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Thomas C|2015 GMC Yukon XL

Confirmed Service Customer

3/31/2025

Had a warranty issue with transmission and kept playing games. Asked me to produce receipt and date of install. I did on date of drop off. I declined loaner car, as to not be selfish because I had a spare vehicle at home to use. Then 8 days later wanted flush codes??? My mechanic said that's absurd. Dealership wanted to charge me $495 to diagnosis a warranty problem and then said they couldn't guarantee they would honor warranty even after diagnosis to confirm hydraulic module issue. I told them to forget it, and that I will pick up the vehicle. So after having it for 11 days, they did nothing. Won't go back or buy from them again.

4/1/2025

Thomas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (732) 733-2627 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

S PLAINFIELD, NJ

Kirk F|2024 Chevrolet Corvette

Confirmed Service Customer

4/1/2025

Location is good

4/3/2025

Kirk, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PLAINFIELD, NJ

Alexis S|2025 Buick Encore GX

Confirmed Sales Customer

4/2/2025

Excellent experience from start to finish. The process was seamless and made car buying easy!

VINNIE MOYA

4/3/2025

Alexis, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

KENILWORTH, NJ

Sandra C|2024 GMC Acadia

Confirmed Service Customer

3/28/2025

This was the first service in our new vehicle….we enjoyed the relaxing waiting room while the car was being serviced. The service technician kept us posted as progress was being made. We have been using this dealership for the past 40 years!

3/31/2025

Sandra, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

Michael A|2025 GMC Yukon

Confirmed Sales Customer

4/1/2025

My experience was amazing. I dealt with TJ Edward's and Kyle...they handled my purchase from start to finish. Thank you both!

KYLE SWANSBORO

4/2/2025

Michael, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SECAUCUS, NJ

Carlos D|2014 Buick Verano

Confirmed Service Customer

4/1/2025

Mr G Rodriquez was amazing. He treated me with respect n professionalism. He even had a driver pick me up in Colonia because I didn’t have a ride to pick up my vehicle. He is a great asset to the company!

4/2/2025

Carlos, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLONIA, NJ

Irene P|2025 GMC Terrain

Confirmed Sales Customer

4/2/2025

Great salesman was wonderful

VINNIE MOYA

4/4/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

UNION, NJ

Laila M|2024 Buick Envista

Confirmed Service Customer

4/2/2025

Mr Rodriguez is very professional informative and helpful.

4/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MANVILLE, NJ

Claudio C|2025 Buick Envision

Confirmed Sales Customer

4/2/2025

Tito and TJ were exceptional with their customer service

TITO PALMELA

4/5/2025

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

KEARNY, NJ

Maria L|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/2/2025

It was a very smooth and positive experience with Dennis who has been so helpful and accommodating from the moment we engaged with him. He patiently explained the car’s features and answered all our questions. We will definitely recommend his services to our friends and family!

DENYS PODKOVYROV

4/4/2025

Maria, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

EAST HANOVER, NJ

Cynthia O|2020 Buick Encore GX

Confirmed Service Customer

4/5/2025

I had excellent service at this dealership.

4/7/2025

Cynthia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CLINTON, NJ

Consuela L|2020 GMC Yukon

Confirmed Service Customer

4/5/2025

Good customer service

4/7/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PISCATAWAY, NJ

Lawrence S|2025 GMC Sierra 1500

Confirmed Sales Customer

4/8/2025

Very professional and pleasant sale and finance employees

CHARLIE BROWN

4/9/2025

Lawrence, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MANVILLE, NJ

Robert P|2025 Buick Encore GX

Confirmed Sales Customer

4/9/2025

All went smoothly.

MIKE SANTUCCI

4/10/2025

Robert, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

STATEN ISLAND, NY

David L|2025 Chevrolet Traverse

Confirmed Sales Customer

4/10/2025

Dennis, John and Drew were fantastic. Such an easy quick process. From the initial phone call to the signing of the papers was so smooth and seamless. Great dealership

DENYS PODKOVYROV

4/11/2025

We're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NEPTUNE, NJ

John S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/12/2025

It was a relaxed dealership experience

DENYS PODKOVYROV

4/14/2025

John, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NORTH PLAINFIELD, NJ

Christopher G|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

4/12/2025

Jason and Drew were super nice and very understanding of my situation.

JASON RIDER

4/14/2025

Christopher, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MIDDLESEX, NJ

Anthony C|2024 GMC Acadia

Confirmed Service Customer

4/16/2025

great service

4/16/2025

Anthony, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MARLBORO, NJ

Alvin H|2025 Buick Envista

Confirmed Service Customer

4/5/2025

was able to use my costco coupon on oil change without difficulty

4/7/2025

Alvin, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

Efrain S|2025 GMC Terrain

Confirmed Sales Customer

4/6/2025

I wasn't pressured and was kept in my range.

PAUL MAUCELI

4/9/2025

Efrain, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

SOUTH PLAINFIELD, NJ

Kelly B|2023 GMC SIERRA 1500

Confirmed Service Customer

4/8/2025

Amazing staff and service!!!

4/9/2025

Kelly, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OLD BRIDGE, NJ

Robert R|2025 Chevrolet Equinox

Confirmed Sales Customer

4/10/2025

Brian was great throughout the whole buying process . He went out of his way to make sure we were completely satisfied with our new Chevrolet . There was transparency and attention to everything in the buying process.

BRIAN CLEMENS

4/12/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

Kristin H|2025 Chevrolet Tahoe

Confirmed Service Customer

4/11/2025

Just incredibly professional. The service department waited for me to adjust the crossbars. They were incredible

4/12/2025

Kristin, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

WESTFIELD, NJ

Elyse S|2024 Buick Envision

Confirmed Service Customer

4/16/2025

everything went well service mang was very nice

4/17/2025

Elyse, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SCOTCH PLAINS, NJ

Charlene T|2025 GMC Terrain

Confirmed Sales Customer

4/16/2025

Awesome, Frank was great. He made the process smoothed.

FRANK WALKER

4/17/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PLAINFIELD, NJ

Jordan G|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

4/17/2025

The salesperson Diego was very helpful and willing to show us multiple trucks without hesitation.

DIEGO OCHOA-CACERES

4/18/2025

Jordan, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

LUMBERTON, NJ

Tejuana H|2025 GMC Terrain

Confirmed Sales Customer

4/17/2025

My experience was extraordinary the customer service I received there from the sales men that help me was extraordinary and then I had a tour of the building and help me with you know show me all the in and out of the car which I was not familiar with because it was a new model everything was extraordinary

FRANK WALKER

4/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOMERSET, NJ

Jason B|2025 GMC Sierra 1500

Confirmed Sales Customer

4/18/2025

Awesome experience as usual!! Amazing staff and Vinnie in sales is great!!

VINNIE MOYA

4/20/2025

Jason, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

OLD BRIDGE, NJ

Kimberley M|2025 Buick Encore GX

Confirmed Sales Customer

4/19/2025

Although it was a lengthy process, I’m satisfied with my purchase and the customer service team

FRANK WALKER

4/21/2025

Kimberley, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Benedict L|2025 Chevrolet Traverse

Confirmed Service Customer

4/22/2025

When I brought in the car yesterday to install the camera system, they were also supposed to take care of the 3 other issues I had. 1. Passenger side door unlocks but does not lock. 2. Custom height programming for the lift gate does not work. 3. In winter, when the temp is set at a higher temp than the internal cabin temperature, it still blows cold air. Car was in the shop all day. Tech says all the 3 issues were functioning as intended and nothing was done. Both service managers, Guary and another guy was telling me that the A/C unit is working correctly blowing cold air in winter conditions. In every car I have had, when it is very cold, the air system does not come on until the engine has heated up then blows warm air even if the system temperature is set at 68 because it makes sense that if the internal cabin temp is lower than the set temp, it should blow warm air and not cold. Also, I was not given a user manual for the camera system nor an explanation of how it works. I do not know how to playback the recorded video if there is an incident. 2 bolts/screws were left on the floor on the drivers side. I don’t know if these were left out (forgotten to install) or not needed. The camera lenses were still covered by their protective tapes. If I didn’t go to check out the cameras, they would not be recording clear images

4/23/2025

Benedict, we are disappointed to learn of your experience here at Green Brook Buick GMC, but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to Josh Ferraez, VP at 732-718-6529 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WATCHUNG, NJ

Dana B|2021 Chevrolet Trailblazer

Confirmed Service Customer

4/17/2025

The wait was longer than expected, but the person helping me did tell me I had enough points to cover my service for that day. I was pleasantly surprised, and glad he pointed it out. Happy to have the service done for free that day.

4/18/2025

Dana, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH PLAINFIELD, NJ

Franklin R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

4/18/2025

Sales process was easy and friendly

DENYS PODKOVYROV

4/20/2025

Franklin, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

James C|2024 Chevrolet Colorado

Confirmed Service Customer

4/21/2025

Each time my truck was in for service, the team took their time to thoroughly address all my questions and concerns. Their dedication to providing exceptional customer service was evident, making the entire process smooth and stress-free. I truly appreciate their professionalism and commitment to ensuring a great experience

4/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PLAINFIELD, NJ

Augusto S|2024 GMC Acadia

Confirmed Service Customer

4/23/2025

Nice service

4/24/2025

Augusto, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

RINGOES, NJ

Ricardo C|2025 GMC Yukon

Confirmed Sales Customer

4/24/2025

The experience was exciting and delightful. All staff was courteous and knowledgeable. They made us feel comfortable with our purchase

DAVID GITTENS

4/25/2025

Ricardo, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

HILLSBOROUGH, NJ

Herbert B|2019 GMC Acadia

Confirmed Service Customer

4/25/2025

When I walk into the service department, all the service managers greeted me with "Hello are you being help?" They started my paperwork while I waited for my service manager to come in. My rewards points cover my service charges. This was a great day for CUSTOMER SATISFACTION provided by Fred and his team.

4/27/2025

Herbert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Dorothy F|2022 Buick Envision

Confirmed Service Customer

4/25/2025

I went in for an oil change and they wanted to charge me over $2400 for filters, tires, etc. I just got the oil change which was fine and quick

4/27/2025

Dorothy, thank you for taking the time to leave us your honest feedback. We would like the opportunity to make this up to you. Please contact Josh Ferraez, VP at 732-718-6529 so we can make your experience a positive one.

Business Response

BOUND BROOK, NJ

Isaac G|2020 GMC 1500 Sierra

Confirmed Service Customer

4/24/2025

I had an appointment for 8:30am for an oil change and a tire rotation. Didn’t pick up my car till 1:30pm. What is the point of making appointments if they are not honored? I have been a long time customer of GMC trucks and service. Very disappointing

4/25/2025

Isaac, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 732-718-6529 when you have a chance. Thank you, and we look forward to hearing from you. Josh Ferraez, VP 732-718-6529

Business Response

WARREN, NJ

Matthew M|2025 Chevrolet Tahoe

Confirmed Sales Customer

4/25/2025

Absolutely fantastic customer experience. I will be doing repeat business

DENYS PODKOVYROV

4/28/2025

Matthew, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

FAR HILLS, NJ

Thomas K|2021 GMC Acadia

Confirmed Service Customer

4/26/2025

I paid off my 2021 gmc Acadia last month and then it cost me almost $4,000 to fix it a month later. I will never buy another product from you

4/28/2025

Thomas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Josh Ferraez, VP, at 732-718-6529 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

Business Response

SOMERVILLE, NJ

Jessica R|2025 Chevrolet Traverse

Confirmed Sales Customer

4/27/2025

Awesome experience. Everything went very easy fast and smooth

JOHN GUEVARA

4/28/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon!

Business Response

MIDDLESEX, NJ

Eugene G|2024 GMC Yukon

Confirmed Service Customer

4/28/2025

As I always say. Green Brook is a fine-tuned service machine. Niko is always the consummate professional and knows his craft.

4/29/2025

Eugene, we are so happy to read such a great review about Green Brook Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

LINCOLN PARK, NJ

Anthony A|2023 GMC Terrain

Confirmed Service Customer

4/30/2025

Cordial and professional

5/1/2025

We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

CRANFORD, NJ

Toni M|2025 Chevrolet Trax

Confirmed Sales Customer

4/30/2025

X

DENYS PODKOVYROV

5/1/2025

Thank you for the high star rating! We hope you have a great day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

EDISON, NJ

David V|2025 GMC Sierra 1500

Confirmed Sales Customer

4/30/2025

My salesperson was Mike and he was very good and informative. I also dealt with Pete, the sales manager. He was very helpful and patient as we worked through multiple vehicles. Also had a good experience working with Sarah from Finance. She was very friendly.

MIKE SANTUCCI

5/1/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We hope you have a great day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOMERVILLE, NJ

Charles B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/25/2025

fast, simple, easy, and transparent

4/27/2025

Charles, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

GREENBROOK, NJ

Johanna W|2014 Chevrolet Camaro

Confirmed Service Customer

4/27/2025

No problem with the work that was done but the work that was suggested to me other than an oil change that I came for took over 6 hours. A Complimentary car should have been provided since where I lived was outside of your area for shuttle service.

4/28/2025

Johanna, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at 732-718-6529 when you have a chance. Thank you, and we look forward to hearing from you. Josh Ferraez, VP 732-718-6529

Business Response

NEWARK, NJ

Robert T|2023 Buick Encore GX

Confirmed Service Customer

4/27/2025

Always great, friendly,courteous,and efficient

4/28/2025

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PLAINFIELD, NJ

Francisco D|2025 GMC 2500HD Sierra

Confirmed Sales Customer

4/27/2025

They made a completely poor and the unacceptable experience from GMC North America better great dealership not sold on corporate. Probably be the last GMC I ever buy.

CHARLIE BROWN

4/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

TOMS RIVER, NJ

Laurie E|2025 Buick Envista

Confirmed Sales Customer

5/1/2025

Your salesman Vinnie was very patient and understanding and helped me find the right vehicle for my daughter.

VINNIE MOYA

5/2/2025

Laurie, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Colleen K|2023 Buick Encore GX

Confirmed Service Customer

5/2/2025

The front desk gentleman was very friendly. However, I came in for an oil change and key fab batteries. I was told I also was in need of an alignment because it was due. No prices were relayed to me. The workers acted like it was no big deal. A bill I paid after told otherwise. It was a lot more than I expected. And after the fact, I researched that my mileage did NOT warrant an alignment yet. Therefore, I felt there was some deception in the work completed.

5/3/2025

Colleen, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We hope you are willing to give us another chance. Please reach out to Josh Ferraez, VP at 732-718-6529 so we can work towards a resolution.

Business Response

CRANFORD, NJ

Francisco D|2024 GMC Sierra 2500 HD

Confirmed Service Customer

5/1/2025

Wonderful all around!!!

5/2/2025

Francisco, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

TOMS RIVER, NJ

Brian B|2025 GMC HUMMER EV SUV

Confirmed Service Customer

5/1/2025

Everyone is friendly and helpful..

5/2/2025

Brian, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

UNION, NJ

Joseph L|2019 GMC Canyon

Confirmed Service Customer

5/1/2025

Everything went smoothly from dropping off my truck, getting a loaner, and returning back when the truck was done.

5/2/2025

Joseph, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SUMMIT, NJ

Wendy C|2025 GMC Terrain

Confirmed Sales Customer

5/1/2025

Ernie and finance team were straightforward and honest. My visits were quick and pleasant. Purchasing a new vehicle with a trade in was extremely easy with them!

ERNIE BAPTISTA

5/2/2025

Wendy, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MIDDLESEX, NJ

Timothy C|2023 Buick Encore GX

Confirmed Service Customer

5/6/2025

Fantastic

5/7/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MENDHAM, NJ

Denise R|2023 Buick Encore GX

Confirmed Service Customer

5/6/2025

Everyone is always very friendly and helpful. My appointment yesterday was extremely fast. I was very pleased.

5/7/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRIDGEWATER, NJ

Mark S|2025 GMC Yukon

Confirmed Sales Customer

5/9/2025

Nate was wonderful start to finish. Despite ordered our car in December 2024 and it still not being ready by May 2025, Nate was able to find us a very similar Yukon, and get it customized the way we originally ordered it. Top notch.

NATE SWERN

5/12/2025

Mark, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BASKING RIDGE, NJ

Melissa C|2025 GMC Yukon XL

Confirmed Sales Customer

5/13/2025

Great, informative, Frank was so helpful. I actually had a good time looking for and leasing the car.

FRANK WALKER

5/14/2025

Melissa, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

Michael B|2025 Chevrolet Colorado

Confirmed Sales Customer

5/13/2025

Helpful salesperson. Good selection.

BRANISLAV VASILJEVIC

5/14/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NORTH BRUNSWICK, NJ

Kari T|2025 Buick Enclave

Confirmed Sales Customer

5/15/2025

Paul worked with us to find the right car for our family. The dealership had great communication and the transaction was smooth with no surprises.

PAUL MAUCELI

5/16/2025

Kari, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WATCHUNG, NJ

David R|2025 Chevrolet Colorado

Confirmed Sales Customer

5/15/2025

Dennis was very easy to work with and made the process a pleasant experience

DENYS PODKOVYROV

5/16/2025

David, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

UNION, NJ

Neil P|2020 GMC Terrain

Confirmed Service Customer

5/15/2025

I lost a key and you got it in quickly.

5/16/2025

Neil, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

Ricardo R|2025 GMC Sierra 1500

Confirmed Sales Customer

5/17/2025

Very convenient

JUAN PELAEZ

5/19/2025

Ricardo, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

RARITAN, NJ

Michael S|2025 Buick Envision

Confirmed Sales Customer

5/18/2025

David Gittens, and the entire team at the dealership were awesome. They were able to get me out of my lease early and into a beautiful new 2025.Envision. This is my second purchase through the dealership, each time the finance department has been smooth, professional, and friendly. When going over the details of the vehicle itself, David was very thorough and professional yet friendly and a super fun dude.

DAVID GITTENS

5/19/2025

Michael, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOMERSET, NJ

Patricia V|2025 Chevrolet Equinox

Confirmed Sales Customer

5/2/2025

Our sales representative, Brandi, was outstanding and very professional. From the first visit to driving the car home was a positive experience. At pick up Brandi reviewed all aspects of the car and provided us with his cell phone if we have any questions in the future. Outstanding!!

BRANISLAV VASILJEVIC

5/3/2025

Patricia, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOMERSET, NJ

Amy K|2025 GMC Acadia

Confirmed Sales Customer

5/6/2025

Great experience! I worked with Brani, Charles and Kyle and they were all excellent. I also worked with John in the finance department who was also great to work with. They were all very professional and personable. They made the process very easy.

BRANISLAV VASILJEVIC

5/7/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WESTFIELD, NJ

Angelo T|2021 Chevrolet Tahoe

Confirmed Service Customer

5/9/2025

Prompt service, clear communication although pricey

5/11/2025

Thank you for taking the time to let us know how we did. We hope you have a great day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

Michael D|2024 GMC Terrain

Confirmed Service Customer

5/15/2025

Niko was my service representative. He was fast and efficient. Acknowledged my presence while he was on the phone with another customer. Reviewed the service when complete. Had a great experience

5/16/2025

Michael, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CLARK, NJ

Richard C|2022 Buick Encore GX

Confirmed Service Customer

5/15/2025

The service was quicker than I expected and there was a coupon to help with the price of the service.

5/16/2025

Richard, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Green Brook Buick GMC and we hope to see you again. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOMERSET, NJ

Nicholas C|2019 Chevrolet Blazer

Confirmed Service Customer

5/16/2025

Very good

5/17/2025

Nicholas, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BERKELEY HTS, NJ

Shelby W|2023 GMC Canyon

Confirmed Service Customer

5/19/2025

Went in for a scheduled appointment. I was in and out in 1hr. Great customer service.

5/20/2025

Shelby, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PLAINFIELD, NJ

Mona D|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/18/2025

The associate quickly acknowledged me when I walked into service. We discussed the problem and told me to wait in the waiting room and he would inform me of what they found with my tire leak.

5/19/2025

Mona, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MILLINGTON, NJ

Jason V|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/19/2025

Jason from GMC was very helpful and did what services were requested by me. The tech informed me of some additional issues that they recommend but were no pushy about it. So that is a good thing.

5/21/2025

Jason, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SHORT HILLS, NJ

Carlos P|2023 Chevrolet Traverse

Confirmed Service Customer

5/20/2025

We were there for an oil change, it took a little longer than usual, but as always, we had a comfortable place to hang out with some refreshments!

5/21/2025

Carlos, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NEWARK, NJ

Frank M|2025 Chevrolet Equinox

Confirmed Sales Customer

5/21/2025

Our salesman Frampton Walker was very helpful and knowledgeable. He was great to work with.

FRAMPTON WALKER

5/22/2025

Frank, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Michael D|2025 GMC Acadia

Confirmed Sales Customer

5/23/2025

Traded in our 2022 Sierra for a 2025 Acadia. Ernie did an excellent job of helping us with our new vehicle. This is the 5th vehicle we have leased from GreenBrook and they took care of us like family. Great dealership to work with!

ELVIO ESTEBAN

5/25/2025

Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon!

Business Response

CLARK, NJ

Jeffrey F|2023 GMC Acadia

Confirmed Service Customer

5/23/2025

The work wa done on time and at no additional cost. Plus the found some unused credits.

5/24/2025

Jeffrey, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SOMERSET, NJ

Michele D|2025 Buick Envision

Confirmed Sales Customer

5/27/2025

This was an excellent experience. David my Sales Representative was very thorough and was very easy to deal with. There was no nonsense like you can get at car dealerships. He was straight forward and made my decision very easy. I was a pleasure buying a car from GreenBrook. I highly recommend.

DAVID GITTENS

5/27/2025

Michele, thank you so much for your positive comments about Green Brook Buick GMC! Thanks again for the recommendation, and have an amazing day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

STATEN ISLAND, NY

Linda D|2024 Buick Envision

Confirmed Service Customer

5/21/2025

My leased car went in for its first service and was completed in 30 minutes. Super fast service on a very rainy afternoon.

5/23/2025

Linda, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

HAZLET, NJ

Steve F|2024 GMC Terrain

Confirmed Service Customer

5/21/2025

It is not a chore. It was a pleasure to be serviced at Green Brook GMC where I got the best leasing deal in my 60 years of leasing my vehicles. My service tech, James, is the best and makes my experience a pleasure.

5/22/2025

Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NEW YORK, NY

John M|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

5/24/2025

Excellent service knowledgeable service writers

5/26/2025

John, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

HILLSBOROUGH, NJ

Patricia R|2014 GMC Acadia

Confirmed Service Customer

5/26/2025

As usual, they always take care of me. That day I went in for a oil change and came out $3100 more than I expected because I needed front end work.

5/26/2025

Patricia, thank you so much for your positive comments about Green Brook Buick GMC! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

HILLSBOROUGH, NJ

Vincent N|2025 Chevrolet Traverse

Confirmed Sales Customer

5/27/2025

Your salesman Frampton was on the money. Great guy to work with.

FRAMPTON WALKER

5/27/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PITTSTOWN, NJ

Raymond G|2024 Buick Envision

Confirmed Service Customer

5/28/2025

Very fast service, and Jason was very helpful.

5/28/2025

Raymond, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BRIDGEWATER, NJ

Jo Ann S|2015 GMC Terrain

Confirmed Service Customer

6/1/2025

Timely, courteous and extremely helpful.

6/3/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOMERSET, NJ

Harold F|2024 GMC Terrain

Confirmed Service Customer

5/27/2025

I was in a bind. The oil definitely needed to be changed. But I had a last minute doctor visit scheduled. The car needed more service than expected but I didn't have time. Saul got the oil change finished so I could get to the doctor's visit and set up the profile info so I can get the added work completed on my next visit.

5/28/2025

Harold, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BRIDGEWATER, NJ

Russell G|2022 GMC 1500 Sierra

Confirmed Service Customer

5/28/2025

Jason is great!

5/29/2025

Russell, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CRANFORD, NJ

Greg K|2025 GMC Sierra 1500

Confirmed Sales Customer

6/3/2025

Helpful, courteous, answered all questions.

PAUL MAUCELI

6/4/2025

Greg, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

Anthony R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/3/2025

Brani is excellent!!! Was very patient with me and got me exactly what I was looking for! Thank you Brani!!!

BRANISLAV VASILJEVIC

6/4/2025

Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

FLEMINGTON, NJ

Cathyann F|2014 Buick Enclave

Confirmed Service Customer

6/4/2025

I was in a time crunch and Saul was so helpful. He managed to get a water pump for my car and get my leak repaired... all on a Saturday! I need my car to transport my 3 young grandchildren (car seats & booster seats) during the week. He stayed in touch and was very reassuring. Thank you!

6/5/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PISCATAWAY, NJ

James J|2023 Chevrolet Blazer

Confirmed Service Customer

6/9/2025

The staff is very nice. Check in is very fast.

6/10/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NEW PROVIDENCE, NJ

Virginia L|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/9/2025

Your guys are the best.

6/11/2025

Virginia, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Business Response

NORTH PLAINFIELD, NJ

Francisca F|2023 Buick Envision

Confirmed Service Customer

6/10/2025

Very helpful and professional personal....

6/11/2025

Francisca, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

DUNELLEN, NJ

Victoria W|2025 GMC Terrain

Confirmed Service Customer

6/10/2025

Scheduling was easy! Routine maintenance completed. Waiting room comfortable and the wait time was short. Follow up the service was done. Always a good (and comfortable) experience at Greenbrook!

6/11/2025

Victoria, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WHITEHOUSE STATION, NJ

Yahaira C|2023 Chevrolet Equinox

Confirmed Service Customer

6/11/2025

Attendence at the time they Give the appoiment and excelent service

6/11/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson, Sales Manager charlesj@greenbrookauto.com (732) 752-3000.

Business Response

MANVILLE, NJ

Carmela M|2026 GMC Terrain

Confirmed Sales Customer

6/11/2025

Service was good

DAVID GITTENS

6/12/2025

Carmela, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Paul M|2023 Chevrolet Traverse

Confirmed Service Customer

6/12/2025

Courteous and friendly at the reception desk then quick and efficient service

6/13/2025

Paul, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CRANFORD, NJ

Denise P|2025 Chevrolet Traverse

Confirmed Sales Customer

6/12/2025

This is my 3rd car with Green Brook dealer, specifically with Juan every time. Juan has always been professional and knowledgeable.

JUAN PELAEZ

6/13/2025

Denise, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BOUND BROOK, NJ

Sandra G|2023 GMC Yukon

Confirmed Service Customer

6/12/2025

Experience was great provided by Jason. He is very helpful, polite and kin

6/13/2025

Sandra, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

Fred B|2014 GMC 1500 Sierra

Confirmed Service Customer

6/13/2025

The people there are great! They are very informative of future repairs needed as well. I got pictures of my upper control arms that are in need of repair. I will be heading back to get those done. Since 2014, I've been bringing my truck there for whatever it needed with no complaints. Keep up the great job.

6/13/2025

Fred, thank you so much for your positive comments about Green Brook Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

GARWOOD, NJ

Wayne W|2021 GMC Acadia

Confirmed Service Customer

6/2/2025

Experience went well

6/3/2025

Wayne, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Joy R|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/2/2025

Everyone was friendly and respectful. It was a great experience,as usual.

NATE SWERN

6/4/2025

Joy, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PLAINFIELD, NJ

David S|2025 Buick Enclave

Confirmed Sales Customer

6/3/2025

Nate is the best

NATE SWERN

6/5/2025

David, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

S PLAINFIELD, NJ

Mariyeta K|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/3/2025

Great customer service. Tarek made us feel welcome and heard with what our needs for new car were.

TAREK KASMI

6/4/2025

Mariyeta, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BRONXVILLE, NY

Lynn E|2025 Buick Encore GX

Confirmed Sales Customer

6/9/2025

Great experience!!! Cannot say enough about Phil Redfield whose patience and hard work were exceptional. The final paperwork was also made with care and explained simply. We were treated with professionalism throughout the process. A difficult and anxiety filled situation was treated with kindness . Nowadays, that's something very much appreciated .

PHILIP REDFIELD

6/10/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOMERSET, NJ

Deborah D|2025 GMC Canyon

Confirmed Sales Customer

6/10/2025

Very good experience. Josh and Dave are great to work with.

DAVID GITTENS

6/11/2025

Deborah, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

DUNELLEN, NJ

Kayla O|2025 Chevrolet Equinox

Confirmed Sales Customer

6/13/2025

Nate made the process easy and stress free, as always.

NATE SWERN

6/16/2025

Kayla, we're happy to hear you had such a positive experience with Nate! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

HOWELL, NJ

Rosado M|2016 Chevrolet Corvette

Confirmed Service Customer

6/14/2025

Niko was great...zero complaints! He explained everything and took care of my issues.

6/16/2025

Rosado, your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Elias Z|2014 Buick Enclave

Confirmed Service Customer

6/16/2025

perfect

6/18/2025

Elias, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

David P|2025 GMC Canyon

Confirmed Sales Customer

6/17/2025

Nice people the first day I had a engine malfunction I have owned the truck 5 days I was able to enjoy it for 2 hours I am not happy

PHILIP REDFIELD

6/18/2025

David, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Josh Ferraez, VP 732-718-6529

Business Response

WARREN, NJ

Heather J|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/17/2025

Best car buying experience! Dennis was helpful, honest and efficient. Car was great

DENYS PODKOVYROV

6/18/2025

Heather, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

LEDGEWOOD, NJ

William G|2023 Buick Envision

Confirmed Service Customer

6/18/2025

Prompt Courteous service

6/19/2025

William, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NEW PROVIDENCE, NJ

Michael T|2023 GMC Canyon

Confirmed Service Customer

6/19/2025

Nickolas was great. Although my repair took longer than I planned, he was upfront in keeping me updated. However once I got the truck back I discovered the heads up screen was reset crooked. I need to bring it back to have this corrected.

6/20/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Josh Ferraez, VP 732-718-6529 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

METUCHEN, NJ

Jacquelin C|2020 Buick Enclave

Confirmed Service Customer

6/20/2025

Very professional and respectful staff!!

6/23/2025

Jacquelin, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PISCATAWAY, NJ

Fred B|2014 GMC 1500 Sierra

Confirmed Service Customer

6/21/2025

Been going there since I bought the truck in 2014.

6/23/2025

Fred, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

GARWOOD, NJ

Edward S|2025 Chevrolet Traverse

Confirmed Sales Customer

6/20/2025

Nate goes above and beyond. Very much appreciated!

NATE SWERN

6/23/2025

Edward, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

RAHWAY, NJ

Jonathan D|2025 GMC HUMMER EV Pickup

Confirmed Sales Customer

6/22/2025

Frampton was on top of things , communication was at its best

FRAMPTON WALKER

6/23/2025

Jonathan, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

LOPATCONG, NJ

David G|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/24/2025

Referred to the dealership by Costco. I visited the dealership twice and the only questions I was asked was how I could be helped. There were moments in both visits where I thought pressure to make a untimely decision or purchase more than I wanted was right around the corner and every time I was wrong. The people I met all seemed to be people-people and not "car salesmen", though they were helpful in the sale. Dennis Podkovyrov was especially helpful. Because of supply issues, this was a process that dragged on for months and, unlike other dealerships, Dennis never pushed me into clearing a car from his inventory. He understood exactly what I wanted and, when asked, presented multiple deals for me to consider: Finance vs lease; down payment vs none. He fielded all my requests professionally and kindly. I understand why Costco directed me nearly 30 miles away, when I live within 20 minutes drive to at least half a dozen other Chevrolet Dealers.

DENYS PODKOVYROV

6/25/2025

David, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WEST ORANGE, NJ

Peter R|2026 GMC Terrain

Confirmed Sales Customer

6/24/2025

Friendly and knowledgeable.

FRAMPTON WALKER

6/25/2025

Peter, we're glad to hear you found our staff to be so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

LINDEN, NJ

Thomas O|2025 GMC Terrain

Confirmed Sales Customer

6/26/2025

Good

JUAN PELAEZ

6/27/2025

Thomas, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MIDDLESEX, NJ

Michael B|2025 GMC Savana Cargo Van

Confirmed Sales Customer

6/26/2025

Nate the great was the best salesman ever! He is very hamdsome also

NATE SWERN

6/27/2025

Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

STATEN ISLAND, NY

Paul D|2007 Buick Lucerne

Confirmed Service Customer

6/23/2025

The office staff and service technicians are top-notch!

6/25/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MIDDLESEX, NJ

Andrew S|2025 GMC Sierra 1500

Confirmed Sales Customer

6/25/2025

This is the 8th vehicle I have purchased from Frampton Walker. Always a great experience and all my vehicles are serviced at the dealership. Fred is always great to work with whenever I need to bring my vehicle for service.

FRAMPTON WALKER

6/25/2025

Andrew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

Andrea S|2024 GMC Terrain

Confirmed Service Customer

6/25/2025

Fast and easy service!

6/26/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRISTOWN, NJ

David J|2025 Buick Envista

Confirmed Sales Customer

6/26/2025

It was an easy, smooth transition. Phil is a great salesman. Great doing business with him.

PHILIP REDFIELD

6/27/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BLOOMSBURY, NJ

Mukesh P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/26/2025

Denise is best sales person and very friendly, knowledgeable, trustful, honest person . He give best deal to customers.chevrolet Greenbook and GM proud for Denise .

DENYS PODKOVYROV

6/27/2025

Mukesh, we're glad to hear you found our staff to be so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

COLUMBUS, NJ

John P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/27/2025

This is the first time using this dealership for my 2021 Chevrolet Silverado that was purchased from another dealer. I was dealing with a Service Professional - Saul , who was exceptional, very friendly, courteous and explained everything. This was the best experience i ever had with dealing with a car dealership for service on my vehicle. I will be definitely using this dealership again to service my vehicle. Again, thanks for all your help.

6/29/2025

John, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Susan A|2024 Chevrolet Trax

Confirmed Service Customer

6/28/2025

Personally I think $239 for an oil change, tire rotation and air filter was highway robbery. Not sure if my next will be with you

6/30/2025

Susan, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to discuss this with you. Please reach out to Josh Ferraez, VP 732-718-6529 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

SCOTCH PLAINS, NJ

John M|2020 GMC 1500 Sierra

Confirmed Service Customer

6/27/2025

The wait time was ridiculous .. mechanics are very slow. Service rep very professional and courteous.

6/29/2025

John, thank you for taking the time to leave us feedback about your experience with us. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to Josh Ferraez, VP 732-718-6529 so we can discuss your experience further. We look forward to hearing from you.

Business Response

BRANCHBURG, NJ

David B|2023 GMC Yukon

Confirmed Service Customer

6/27/2025

Communication was good. Took a little long for loaner

6/29/2025

David, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CLARK, NJ

Scott S|2023 Chevrolet Tahoe

Confirmed Service Customer

6/28/2025

fast service, very good

6/28/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WATCHUNG, NJ

Adele P|2025 Buick Envista

Confirmed Sales Customer

7/1/2025

I had a very good experience with no pressure from all 3 people I interacted with. Everyone was so helpful.

VINNIE MOYA

7/2/2025

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FLEMINGTON, NJ

Michael O|2023 GMC Yukon

Confirmed Service Customer

7/1/2025

Great

7/2/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LEBANON, NJ

William H|2025 Buick Envista

Confirmed Sales Customer

7/1/2025

The whole process from start to finish was amazing. You’re team there was quick and kept me informed to whole process. It was by far the easiest process I’ve ever been involved with in buying a new car. I will definitely recommend this dealership to everyone and I’ll definitely be dealing with you guys for all future purchases.

JUAN PELAEZ

7/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MIDDLESEX, NJ

Kevin E|2022 GMC Acadia

Confirmed Service Customer

7/2/2025

Jason Bernhardt, SA, greeted me with warm smile as entered the Service Department with my pre-scheduled appointment, was with me in minutes, clearly explained what we service we would be performing today. There were no surprises and I was out of the building and on my way before I knew it! Kudos to the Greenbrook Service Department, once again!

7/4/2025

Kevin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BERKELEY HTS, NJ

Tammy J|2024 Buick Encore GX

Confirmed Service Customer

6/30/2025

fast, professional service

6/30/2025

Tammy, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Joseph F|2024 GMC Sierra 3500 HD

Confirmed Service Customer

6/30/2025

Done well and quick

7/1/2025

Joseph, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MILLTOWN, NJ

Thomas M|2019 GMC 1500 Sierra

Confirmed Service Customer

7/1/2025

Love dealing with your staff

7/4/2025

Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTH PLAINFIELD, NJ

Daniel C|2024 GMC Sierra 1500

Confirmed Service Customer

7/2/2025

It was pleasant experience

7/4/2025

Daniel, your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon!

Business Response

METUCHEN, NJ

Serene P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/2/2025

Salesperson Denys directed us to the best deal on the Equinox

DENYS PODKOVYROV

7/4/2025

Serene, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

WATCHUNG, NJ

Joseph N|2025 GMC Sierra 1500

Confirmed Sales Customer

7/2/2025

Easy and great service

ERNIE BAPTISTA

7/5/2025

Joseph, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

LEBANON, NJ

Roger H|2023 GMC Terrain

Confirmed Service Customer

7/3/2025

The staff at Greenbrook GMC dealers are the best

7/6/2025

Roger, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PLAINFIELD, NJ

Patricia Z|2025 GMC Terrain

Confirmed Sales Customer

7/4/2025

I had a great experience

MIKE SANTUCCI

7/7/2025

Patricia, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CRANFORD, NJ

Harold F|2024 GMC Terrain

Confirmed Service Customer

7/5/2025

Friendly and professional staff make every part of a service visit smooth

7/8/2025

We're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. We hope you have a great day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BRIDGEWATER, NJ

Nicholas F|2025 GMC Sierra 1500

Confirmed Sales Customer

7/8/2025

Ernie is the best salesperson

ELVIO ESTEBAN

7/9/2025

Nicholas, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTH PLAINFIELD, NJ

Lurrie B|2021 Chevrolet Trailblazer

Confirmed Service Customer

7/2/2025

The service was quick.

7/5/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

EAST ORANGE, NJ

Lorraine B|2023 Buick Encore GX

Confirmed Service Customer

7/3/2025

Greeted and treated graciously. Service was done promptly

7/6/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BERGENFIELD, NJ

Marc B|2024 GMC Yukon

Confirmed Service Customer

7/8/2025

Jason at Green Brook GMC is fantastic. I have been aware of the recall for the 6.2L V8s and asked during my routine service if they could look into the recall. Jason stated the recall was not active on my VIN but they could do the pre-recall inspection. My vehicle failed the inspection and I was told by Jason he would request GM open the recall on my VIN as well as inquire with GM how they wanted to handle a fix. Within a few days, I received a letter from GM stating the recall was now active and since I failed the inspection and my motor was at risk of failure, Jason expediently worked on my behalf and advised that their dealership had a replacement motor in stock and offered full replacement. Jason scheduled my replacement within 5 days of the inspection failure and arranged a loaner car for me as well. The replacement was completed in two days with minimal interruption to my normal routine and equally as important, no out of pocket expenses whatsoever. Jason was absolutely fantastic to work with and I thank the entire tech team at Green Brook GMC for a job well done on the replacement. I couldn't have asked for a more seamless and stress free experience during an otherwise potentially stressful situation. Jason even had my vehicle washed and detailed! Thank you again to Jason and the staff. You all went above and beyond. Your service is truly recognized and appreciated.

7/9/2025

Marc, your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BASKING RIDGE, NJ

Jennifer G|2024 GMC Yukon

Confirmed Service Customer

7/9/2025

Saul was Fantastic !!! He was so personable and willing to help me given my situation. The best I have experienced since owning the multiple cars over the years! Ty so much

7/10/2025

Jennifer, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MARTINSVILLE, NJ

Steven M|2019 GMC 1500 Sierra

Confirmed Service Customer

7/10/2025

From the time I walked in my service advisor Jason greeted me and helped me with everything related to my service appointment.

7/13/2025

Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

Jamar H|2021 Buick Envision

Confirmed Service Customer

7/10/2025

Mike Santucci and Mr. Velez provided great customer service.

7/13/2025

Jamar, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NEWARK, NJ

Rene C|2017 Chevrolet SS

Confirmed Service Customer

7/14/2025

Niko was very detailed in explaining the service to be performed.

7/15/2025

Rene, your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

GREEN BROOK, NJ

James M|2021 Chevrolet Colorado

Confirmed Service Customer

7/15/2025

Great service departament,, very helpful and eficient. Reasonable wait times for vehicle service.

7/16/2025

James, your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Vincent C|2024 Chevrolet Colorado

Confirmed Service Customer

7/16/2025

The experience was excellent

7/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

COLONIA, NJ

Roger R|2025 Buick Envista

Confirmed Sales Customer

7/22/2025

Very friendly

CHARLIE BROWN

7/23/2025

Roger, thank you so much for the positive review! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

GREEN BROOK, NJ

Erman O|2025 GMC Yukon XL 1500

Confirmed Service Customer

7/22/2025

Hello, First of all, I’ve had all of my vehicle maintenance done here since the day I bought my car. However, this will be my last visit. Your service advisor is truly a great person—very helpful and understanding. But unfortunately, the vehicle service itself is very disappointing. I came in with an issue related to the cruise control system and explained the problem clearly from the beginning. When the vehicle was returned to me, I was told I needed to leave it for two more days—but no one explained what the issue was. Naturally, I did not accept that. I went to another GMC dealership the same day, and they resolved the problem in just 5 minutes. Their customer service was excellent. From now on, I think I will choose a different GMC dealership for oil changes and all future maintenance. Thank you.

7/23/2025

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to Josh Ferraez, VP 732-718-6529 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

DUNELLEN, NJ

Alicia P|2025 GMC Acadia

Confirmed Sales Customer

7/23/2025

It called me very soon after I inquired online and made sure the car I wanted was available I soon came into the dealership and was greeted and test drove my Acadia. After negotiating, I was able to drive home that night and am loving my new car!

KYLE SWANSBORO

7/24/2025

Alicia, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SPRINGFIELD, NJ

Johnny N|2023 GMC Yukon

Confirmed Service Customer

7/11/2025

I am very happy with the great service team Green Brook has and always service my car there for years. They do a great job thanks to Fred and Jason.

7/14/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We hope you have a great day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MORRISTOWN, NJ

Francisco A|2013 GMC Terrain

Confirmed Service Customer

7/11/2025

Fair experience

7/14/2025

Francisco, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BRIDGEWATER, NJ

David C|2024 GMC Sierra 1500

Confirmed Service Customer

7/15/2025

Kyle is 💯

7/16/2025

David, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

ANNANDALE, NJ

Jeri F|2022 Buick Encore

Confirmed Service Customer

7/15/2025

Great experience. Jason was great in the service department. He did a good job and got my car done within the timeframe he told me that he would.

7/16/2025

Jeri, we're happy to hear you had such a great experience with Jason! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BEDMINSTER, NJ

Jesse S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/17/2025

Excellent salesman and finance officer

JOHN GUEVARA

7/18/2025

Jesse, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NORTH PLAINFIELD, NJ

William P|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

7/22/2025

Staff was very knowledgeable. The purchase time was fantastic. Highly recommend the dealership.

PAUL MAUCELI

7/23/2025

William, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

S PLAINFIELD, NJ

Jeri F|2025 Buick Encore GX

Confirmed Sales Customer

7/23/2025

Nate Swern did a great job

NATE SWERN

7/24/2025

Jeri, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BEDMINSTER, NJ

Dennis N|2025 GMC Canyon

Confirmed Sales Customer

7/23/2025

Charlie was great

CHARLIE BROWN

7/24/2025

Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

AUGUSTA, NJ

Dana B|2021 Chevrolet Trailblazer

Confirmed Service Customer

7/23/2025

Nico was a an exceptional representative. He was always trying to find ways to make the entire experience more convenient for us and was very informative and helpful. The process was seamless and exactly as expected after he explained everything. After the terrible recent storm with lots of flooding, he was able to bring my car to my home for me because route 22 was shut down. I was so grateful for his customer service and overall kindness. I would highly recommend anyone to speak with him about getting their car serviced at Greenbrook Chevy Buick and GMC services department. Thank you so much!

7/24/2025

Dana, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Diana D|2025 Chevrolet Equinox

Confirmed Service Customer

7/24/2025

I recently visited Greenbrook Chevy Parts and Service for a routine oil change on my 2025 Chevy Equinox. The process was smooth, and I was pleased with the minimal wait time. However, a few hours later, my check engine light unexpectedly came on, which left me feeling frustrated and concerned. The next morning, I called the service department and spoke with Saul, who was incredibly helpful and understanding. He immediately put me at ease and told me to bring the car in right after work. When I arrived, Saul greeted me personally and got my vehicle checked right away. Thankfully, it turned out to be a simple fix! What really stood out was Saul’s professionalism, clear communication, and genuine care. He reassured me that if I have any other issues, I can always come back and they’ll be happy to help—just like they did that day. Thank you to Saul and the entire team at Greenbrook Chevy for turning a stressful situation into a great customer service experience!

7/25/2025

Diana, your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Jay S|2024 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

Professional and courteous

7/31/2025

Jay, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

HACKETTSTOWN, NJ

Nicholas B|2024 GMC Sierra 1500

Confirmed Service Customer

7/30/2025

Great service as always.

8/3/2025

Nicholas, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Gerard D|2017 Chevrolet Traverse

Confirmed Service Customer

7/31/2025

Went after hours and team was very accommodating

8/3/2025

Gerard, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BASKING RIDGE, NJ

Christopher G|2018 Chevrolet Tahoe

Confirmed Service Customer

7/24/2025

Jason (service advisor) understood the concerns, communicated the work to be done to correct and completed the work as promised. The tech also did an amazing job. Truck is running like new.

7/25/2025

Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

FARMINGDALE, NJ

Kush P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

7/29/2025

Hey Denys at green room Chevrolet was very helpful. Answered my every question

DENYS PODKOVYROV

7/30/2025

Kush, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Erica H|2025 Buick Envision

Confirmed Sales Customer

7/29/2025

Excellent

VINNIE MOYA

7/30/2025

Erica, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

James F|2025 GMC Yukon XL

Confirmed Sales Customer

7/29/2025

Sales Manager, Charles Johnson, and Sales Consultant, Dave Gittens, were very professional and excellent to work with. I highly recommend this dealership.

DAVID GITTENS

7/30/2025

James, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NAPLES, FL

John O|2026 GMC Terrain

Confirmed Sales Customer

7/31/2025

Very good experience. Sales person Nate was extremely helpful and very knowledgeable. We arrived at a fair price without a lot of bargaining. Nate was very good at setting up phone etc. Overall good experience.👍👏

NATE SWERN

8/3/2025

John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CRANFORD, NJ

Johanna G|2024 GMC Terrain

Confirmed Service Customer

8/1/2025

Waited an hour and half n ever got service rep lied to me. Went some where else had my service done in 15 minutes. Dealer never called or had any remorse for their mistake.

8/4/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at Josh Ferraez, VP, 732-718-6529, to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

HILLSBOROUGH, NJ

Alice R|2020 GMC Terrain

Confirmed Service Customer

8/4/2025

Person who handled my vehicle and explained issues was excellent.

8/6/2025

Alice, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We are always more than happy to assist you if anything else comes up. Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Anthony B|2025 Chevrolet Suburban

Confirmed Service Customer

8/1/2025

Great Staff .

8/4/2025

Anthony, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

FREEHOLD, NJ

Eduardo C|2024 GMC Yukon

Confirmed Service Customer

8/1/2025

As soon as you get in through that service door, that’s what you get - 100% Professional Grade Service - Niko is no exception - this guy is the epitaph of efficiency with a smile ..

8/4/2025

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WATCHUNG, NJ

Neil G|2025 Buick Enclave

Confirmed Service Customer

8/1/2025

We just had a tire rotation and 1st oil change. Surprised that they didn’t wash and /or vacuum our vehicle. We have been used to getting those services with Infiniti Bridgewater or VW without asking, which is what we usually like about a smaller type dealer that doesn’t carry 6 brands. My only other small issue was that when I came in to pick up my car after service, I stood waiting in the service area in front of everybody at their workstations without being greeted or acknowledged until I had to go up to somebody. Considering how close I was to all their desksI thought that was fairly rude.

8/4/2025

Neil, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our VP, Josh Ferraez at 732-718-6529 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

BRIDGEWATER, NJ

Maria R|2026 Buick Encore GX

Confirmed Sales Customer

8/5/2025

Frampton my sales agent did an excellent job. Keep up the good work . My car came without a trunk cover and he promised me he will get me one.

FRAMPTON WALKER

8/6/2025

Maria, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

Robert G|2025 Buick Encore GX

Confirmed Service Customer

8/5/2025

My wife thought that two hours for an oil change was a little long.

8/6/2025

Robert, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

Snehalkumar P|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/9/2025

Excellent

DENYS PODKOVYROV

8/11/2025

Snehalkumar, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

FLEMINGTON, NJ

Emil V|2016 Chevrolet Impala

Confirmed Service Customer

8/9/2025

Bad

8/11/2025

Emil, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Josh Ferraez, VP 732-718-6529 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

UNION, NJ

Robert O G|2022 GMC 1500 Sierra

Confirmed Service Customer

8/9/2025

Bad communication

8/12/2025

Robert, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to Josh Ferraez, VP 732-718-6529 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

WARREN, NJ

Len C|2025 GMC Sierra 1500

Confirmed Sales Customer

8/11/2025

Excellent

MIKE SANTUCCI

8/13/2025

Len, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

STATEN ISLAND, NY

James P|2015 GMC 1500 Sierra

Confirmed Service Customer

8/11/2025

I want to give props to your service manager Nico for taking care of all of my vehicles A very knowledgeable and efficient asset to your dealership!👍🏻🇺🇸

8/13/2025

James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Cynthia O|2020 Buick Encore GX

Confirmed Service Customer

8/11/2025

Your staff did great job and they help make my appointment easy and I had welcoming in service area and the team did great job. I am very happy dealership in Green Brook NJ

8/13/2025

Cynthia, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CLINTON, NJ

Neil P|2020 GMC Terrain

Confirmed Service Customer

8/11/2025

I had forgotten about something that I needed looked at and I was able to get it handled before I picked the car up!

8/13/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

Brandon T|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/12/2025

Friendly staff, and very easy buying experience

DENYS PODKOVYROV

8/14/2025

Brandon, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH BOUND BROOK, NJ

Michael D|2025 Chevrolet Colorado

Confirmed Sales Customer

8/12/2025

Salesmen was knowledgeable, cooperative and pleasant to deal with,

DENYS PODKOVYROV

8/14/2025

Thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NEW PROVIDENCE, NJ

Ronald G|2020 Chevrolet Equinox

Confirmed Service Customer

8/15/2025

I was able to get my vehicle serviced quickly as a walk in. I also shopped for a new Buick vehicle as I waited. Service and sales staff are helpful and friendly.

8/17/2025

Ronald, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SPRINGFIELD, NJ

James H|2017 GMC 1500 Sierra

Confirmed Service Customer

8/9/2025

My transmission got uber sick. I naturally took her to Green Brook and was given an estimate for a complete replacement . Jason was excellent, as always. He detailed what was wrong and set the expectation of both cost & timing. Very helpful so I could arrange funds and adjust my busy schedule. Throughout the repair Jason remained in communication with updates via text which is perfect for me. The repair was completed slightly early getting. Event Suerra begot the weekend. And a bit under the estimate. I need transportation and a driver was available both directions. Your drivers a great to chat with and I enjoy the discussions . Green Brook is the best dealership I’ve ever dealt with in my 45 years of vehicle ownership. I love my Sierra 1550 (which I acquired thru Carvana) and told Jason when I’m ready I’ll trade this sierra in for a newer model at Green Brook. Always a pleasure doing business with them especially in stressful times that an unexpected repair suddenly comes up. I’ll always recommend them for service and great support.

8/12/2025

James, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. We sincerely value your business and look forward to your next visit!

Business Response

SOMERVILLE, NJ

Tera A|2019 Chevrolet Impala

Confirmed Service Customer

8/11/2025

The dealership experience was good but the service did not fix the proble,

8/13/2025

Tera, we truly appreciate your feedback. We would like the opportunity to address your concerns. Please reach out to Josh Ferraez, VP at 732-718-6529 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

PLAINFIELD, NJ

Ronald M|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/11/2025

Ordered a vehicle and came in and was delivered as promised. Drew was Amazing

JOHN GUEVARA

8/13/2025

Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

STATEN ISLAND, NY

Fernando B|2025 Chevrolet Corvette

Confirmed Sales Customer

8/13/2025

was an easy and friendly experience in record time Drew, Alex and Jason make me feel like family and their knowledge about all steps of the process and respect for my time was amazing. They are the best !!!

JASON RIDER

8/15/2025

Fernando, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

VAUXHALL, NJ

Joseph E|2026 Chevrolet Traverse

Confirmed Sales Customer

8/14/2025

Dealership had great customer service and ordered my new vehicle and had it available in a timely manner.

JASON RIDER

8/16/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

N PLAINFIELD, NJ

Laura B|2025 Chevrolet Trax

Confirmed Sales Customer

8/15/2025

Dennis was absolutely amazing. He helped me pick between cars and answered all my questions with great detail. I felt he listened to my concerns about leasing and my payments and made me feel so comfortable with everything

DENYS PODKOVYROV

8/17/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SO. PLAINFIELD, NJ

Jibril S|2021 Chevrolet Suburban

Confirmed Service Customer

8/18/2025

I turned in the car on 5/15/25 for the work to be started, I was promised it would take 2 weeks provided that all the necessary parts were ordered and in possession at the time to start the work and that GMC was affiliated with a body shop to paint the parts, I went along with getting the work done at GMC due to what I was promised despite the fact that I was already set up at a certified body shop for the repairs. I was given a loaner initially and returned it prior to going on vacation but I was promised a loaner on reserve upon my return on July 1 2025. I never got the loaner despite several calls/messages requesting it. I was told that the truck was taken to the body shop and it would take another 2 weeks, but it actually took 4 weeks. The day it was brought back to GMC from the body shop and I was scheduled to pick it up, I was told to wait until the next day or the Monday 8/11, the morning of Saturday I was texted and informed that there was a $4000 discrepancy between the bill from GMC for all the work and the two payments received, I was told that the vehicle would not be released to me still until this matter was resolved. I got another text later that day saying that the $4000 discrepancy had been reduced to $342 , and until received the vehicle would not be released, despite me informing the staff that I had a rental car that I was paying for at $45/day. I feel like the car should have been released the day it returned from the body shop. The $342 could have been resolved with the insurance company and GMC, and the car should’ve been released to me- But that didn’t happen.Finally on Friday, August 15 I received a call that I can get the vehicle.

8/19/2025

Jibril, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience. Josh Ferraez, VP 732-718-6529

Business Response

PLAINFIELD, NJ

Laurence R|2025 Chevrolet Blazer EV

Confirmed Sales Customer

8/19/2025

Having a great salesman makes the buying experience fun and easy. John went above this and we truly appreciate how easy he made it for us. He patiently answered all our questions and showed us how to engage with the infotainment system. He also did the leg work to find all the discounts available to us, even the GM supplier discount, which we've used before but totally forgot about. The following day (after the deal was closed), my wife returned with more questions and John once again went beyond when answering her questions, first showing her how and then saying "Now you do it", just to make sure she understood.

JOHN GUEVARA

8/20/2025

Laurence, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BERKELEY HTS, NJ

Devin W|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/20/2025

my salesman Nate was very knowledgeable about the vehicle and paperwork he made the transaction real smooth.

NATE SWERN

8/21/2025

Devin, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SAYREVILLE, NJ

Autumn C|2025 Buick Envista

Confirmed Sales Customer

8/21/2025

The customer service was excellent and them working with me has been phenomenal

JOHN GUEVARA

8/22/2025

Autumn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

EAST ORANGE, NJ

Richard M|2026 Chevrolet Traverse

Confirmed Sales Customer

8/21/2025

Salesperson is an excellent representative for your company. I was thouroughly satisfied with his service.

JASON RIDER

8/22/2025

Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MILLINGTON, NJ

Judith B|2014 Chevrolet Equinox

Confirmed Service Customer

8/21/2025

Courteous

8/22/2025

Judith, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BERKELEY HEIGHTS, NJ

Lori R|2021 GMC Terrain

Confirmed Service Customer

8/25/2025

The wait tike was short, Jason was kind, and helped me and nice. He told what's recommend next service and checked me out fast.

8/25/2025

Lori, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MONROE TOWNSHIP, NJ

Cindy A|2025 Buick Encore GX

Confirmed Service Customer

8/25/2025

The advisor at the desk was SO good. Absolutely knows what he’s doing.

8/26/2025

Cindy, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PISCATAWAY, NJ

Victoria W|2025 GMC Terrain

Confirmed Service Customer

8/26/2025

Service done in a reasonable amount of time. Got to relax in the wonderful customer waiting area. Always treated respectfully!

8/27/2025

Victoria, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WHITEHOUSE STATION, NJ

Margaret O|2026 GMC Terrain

Confirmed Sales Customer

8/26/2025

I had a wonderful experience as always being a long time customer Frampton was great

FRAMPTON WALKER

8/27/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

IRVINGTON, NJ

Manuel R|2026 Chevrolet Equinox

Confirmed Sales Customer

8/27/2025

It was a fantastic experience with the help and assistance in selecting and picking out a car, thank you Paul

PAUL MAUCELI

8/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BOUND BROOK, NJ

Frank M|2019 Buick Encore

Confirmed Service Customer

8/19/2025

My appointment took longer than expected because my engine coolant and brake fluid had to be replaced because the car had 30,000 miles. I was not pleased with the price that I paid for labor on these two services.

8/20/2025

Frank, we appreciate your feedback! Please don't hesitate to reach out to us, Josh Ferraez, VP, 732-718-6529, if there's anything more we can do!

Business Response

NEW PROVIDENCE, NJ

Randall P|2014 Buick Encore

Confirmed Service Customer

8/27/2025

Very good

8/28/2025

Randall, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

MIDDLESEX, NJ

Gary A|2024 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

Excellent and on time service by the mechanic and service writer.

8/28/2025

Gary, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

EAST BRUNSWICK, NJ

Ruth M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/29/2025

Our sales person, Jason Rider, was very helpful and pleasant to do business with. I would certainly not hesitate to recommend Jason and your dealership to family and friends.

JASON RIDER

9/1/2025

Ruth, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! Thanks again for the recommendation, and have an amazing day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SAYREVILLE, NJ

Daniel J|2025 Chevrolet Equinox EV

Confirmed Service Customer

8/29/2025

The service was great - all of the service personnel in the office were very helpful and friendly. In particular Fernando DeSilva handled everything super well and kept in touch with me throughout the process.

9/1/2025

Daniel, thank you for taking the time to leave a review for us at Green Brook Buick GMC. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

FANWOOD, NJ

Teresa K|2025 Buick Encore GX

Confirmed Service Customer

8/29/2025

Friendly atmosphere, always a hello and welcome, how can I help. I love my car and the people at Green Brook are very accommodating.

9/1/2025

Teresa, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SCOTCH PLAINS, NJ

Walter R|2026 GMC Terrain

Confirmed Sales Customer

8/29/2025

Very good

PAUL MAUCELI

9/1/2025

Walter, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

Charles T|2025 Buick Enclave

Confirmed Service Customer

8/30/2025

Had to wait a bit longer than expected since I had a specific time for my service appointment.

9/1/2025

Charles, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit! We hope to see you soon! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WHITEHOUSE STATION, NJ

Tracey H|2018 Buick Encore

Confirmed Service Customer

8/30/2025

Not happy. The had the vehicle for 2 days. Just for coil for airbag. Then it costs $960. Outrageous.

9/2/2025

Tracey, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to Josh Ferraez, VP 732-718-6529 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

SO PLAINFIELD, NJ

Partha C|2018 GMC Terrain

Confirmed Service Customer

8/31/2025

Service was done - OK Car was not washed and cleaned. This is a basic thing I expect else I can do servicing in a local garage. Also you charge extra for credit card and debit card payments. No one carries cash with them nowadays. Dealer should be more customer savvy which does not seem to be the case.

9/2/2025

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to Josh Ferraez, VP 732-718-6529 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

SOMERSET, NJ

Madeline R|2020 Buick Encore

Confirmed Service Customer

9/1/2025

I always enjoy my experience. You are all welcoming. Fast and do a great job on my car.

9/2/2025

Madeline, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Green Brook Buick GMC

Business Response

PRINCETON, NJ

Kendra D|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/1/2025

Friendly and fair service. We said we would return, and we’re happy we did so.

DENYS PODKOVYROV

9/2/2025

Kendra, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

HIGHLAND PARK, NJ

Nancy Y|2024 Buick Encore GX

Confirmed Service Customer

9/3/2025

The service staff went above and beyond

9/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CLARK, NJ

Rhonda F|2024 Chevrolet Equinox

Confirmed Service Customer

9/3/2025

Workers were polite, pleasant and respectful

9/3/2025

Rhonda, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PLAINFIELD, NJ

Robert A|2025 Buick Enclave

Confirmed Service Customer

9/1/2025

Everything was fine until I picked up my vehicle. I don’t think that I should have to go wondering through the lot to look for my vehicle. My car was being serviced for a water leak, so of course I knew that they would be using water to find the leak. However, I assumed that the car would come back clean but it didn’t.

9/2/2025

Thank you for taking the time to leave us feedback about your experience with us. Please contact Josh Ferraez, VP 732-718-6529 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

ISELIN, NJ

Alberto L|2025 GMC Yukon XL 1500

Confirmed Sales Customer

9/1/2025

They made everything clear simple and they went out of their way to help us with the process.

FRAMPTON WALKER

9/2/2025

Alberto, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MIDDLETOWN, NJ

Nabil T|2023 GMC Yukon XL 1500

Confirmed Service Customer

9/3/2025

Very helpful, service department, thank you

9/3/2025

Nabil, we are so happy to read such a great review about Green Brook Buick GMC! Until the next time we meet, take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BERKELEY HEIGHTS, NJ

Luther R|2024 GMC Terrain

Confirmed Service Customer

9/3/2025

EXCELLENT SERVICE

9/3/2025

Luther, your satisfaction is our top priority.

Business Response

NEWARK, NJ

Kimberly C|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/12/2025

Dennis was professional and easy to relate to. Sale went as quickly as possible. Would consider purchasing a vehicle from this dealership again.

DENYS PODKOVYROV

9/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

DAYTON, NJ

Sarah C|2025 Buick Encore GX

Confirmed Service Customer

9/12/2025

Oil change was done quickly. Everything I asked to be done was completed.

9/15/2025

Sarah, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future.

Business Response

HILLSBOROUGH, NJ

Robert B|2022 GMC 1500 Sierra

Confirmed Service Customer

9/14/2025

It was all well and good, but to charge $230 for an oil change tire rotation is completely ridiculous! I know you have overhead to pay, but come on, this is an oil change we’re talking about here, not a life saving operation!

9/16/2025

Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

WARREN, NJ

Gladys H|2023 GMC Terrain

Confirmed Service Customer

9/14/2025

My service advisor James was very short and did not explain the pricing to me .

9/16/2025

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact Josh Ferraez, VP 732-718-6529 so we can make your experience a positive one.

Business Response

GREEN BROOK, NJ

Lisa A|2026 Chevrolet Equinox

Confirmed Sales Customer

9/9/2025

From Phil in sales to Drew in making the deal real, the take away of the experience is my family and I will certainly come back to Greenbrook Buick, GMC, Chevrolet for our vehicles. Phil was up front, honest and listened to what type of vehicle we were looking for. Drew, he made it happen. The best was the red carpet experience when the vehicle was ready for our ownership. I sure did feel like a star.

PHILIP REDFIELD

9/10/2025

Lisa, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CRANFORD, NJ

Jackson G|2024 GMC Sierra 1500

Confirmed Service Customer

9/10/2025

Ease with appointment. Great service. Very informative.

9/10/2025

Jackson, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

LINDEN, NJ

Scott B|2022 GMC 2500HD Sierra

Confirmed Service Customer

9/11/2025

I brought the truck in for a 45,000 servicing and waited for the service to be done. I had a good book and was able to get some items done while the work was being performed. We have additional items that will be done in the future and James helped me decide what options are available. I look forward to dealing with the staff and find them very knowledgeable and helpful

9/12/2025

Scott, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WELLFLEET, MA

Richard R|2024 Buick Enclave

Confirmed Service Customer

9/12/2025

The customer service rep who helped me was so friendly and helpful

9/15/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CHATHAM, NJ

William B|2023 GMC Sierra 1500

Confirmed Service Customer

9/12/2025

I have paint peeling on my back bumper of my 2023 GMC pickup. They told me that someone must have hit the bumper, maybe in a parking lot. I do not agree. I think you just want to charge me $900 that estimated to repaint it.

9/15/2025

William, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Josh Ferraez, VP 732-718-6529

Business Response

GREEN BROOK, NJ

Lallie B|2024 GMC Terrain

Confirmed Service Customer

9/16/2025

In and out quickly and comfortable waiting area.

9/17/2025

Lallie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PISCATAWAY, NJ

Debra M|2025 Buick Encore GX

Confirmed Service Customer

9/18/2025

I received a notice to change the oil in my car When I went to have this done, I was told there was a "plug" missing from the dealer, ??? and I was in fact leaking oil! I purchased my car 12/18 and I was told the dealer had changed the oil in my car 12/4... 2 wks before I bought my car When I called the service dept to discuss, she did tell me to come in The dealer did change the oil but did not admit to causing this issue I was driving for 6 months leaking oil because of their mistake !

9/18/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. Josh Ferraez, VP 732-718-6529.

Business Response

COLONIA, NJ

Carol B|2020 Buick Envision

Confirmed Service Customer

9/15/2025

overall very good. i appreciated that my service coordinator listened to my needs and respected them. He was very pleasant, knowledgeable, and helpful.

9/16/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

BEDMINSTER, NJ

David A|2008 GMC Yukon

Confirmed Service Customer

9/19/2025

The experience was good. They were ready for my scheduled appointment and I was in and out within an hour, which was great. The service person also made a few suggestions/comments regarding my vehicle that were very helpful.

9/22/2025

David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

SOUTH PLAINFIELD, NJ

Jaleesa D|2025 Buick Envista

Confirmed Sales Customer

9/19/2025

Great people, great service, quick and fast and friendly

JASON RIDER

9/22/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

NEWARK, NJ

Benjamin D|2026 GMC Sierra 1500

Confirmed Sales Customer

9/23/2025

Vinnie and Chris were great. They listened to what I wanted and found something that I loved.

VINNIE MOYA

9/24/2025

Benjamin, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

CLARK, NJ

Angel B|2020 GMC Terrain

Confirmed Service Customer

9/23/2025

It was a pleasant experience from the time I arrived. From checking in and checking out all positive. The waiting room was nice. Didn't have to wait long for service. The staff were professional and funny at times. Great customer service and location.

9/24/2025

Angel, thank you for your kind review. We are happy to pass along your comments to the team here at Green Brook Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

RAHWAY, NJ

Joseph F|2026 GMC Terrain

Confirmed Sales Customer

9/23/2025

It was great experience from beginning to end. First try I was shown the right car it was what I wanted, Charles is a great listener, and you get what you ask for. I am very happy with my purchase. I test drove it and then in a few hours I was driving it off the lot. What more could a customer ask for, bravo.

ERNIE BAPTISTA

9/24/2025

Joseph, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

VERONA, NJ

Eugene C|2026 Buick Enclave

Confirmed Sales Customer

9/25/2025

Sales personal were very helpful and courtious There was no high pressure sales pitch I had a problem with a tire and the service took me right in without waiting I highly recommend this dealership

FRAMPTON WALKER

9/26/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

EDISON, NJ

Robert G|2025 Buick Encore GX

Confirmed Service Customer

9/28/2025

We came in with a blown tire. Fortunately, we had tire and wheel protection and the staff helped us get a new tire, mounted and balanced. No problems! Everyone was very courteous and professional.

9/30/2025

Robert, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SCOTCH PLAINS, NJ

Mathulde D|2018 Buick Encore

Confirmed Service Customer

9/28/2025

It was wonderful to get your service. I was struggling with these issues for months, but in one day your team found a solution. Thank you for your great work

9/30/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

PLAINFIELD, NJ

Nancy S|2021 Buick Encore GX

Confirmed Service Customer

9/29/2025

Brought auto in on 9/17 due to check engine light warning. Purge pump was replaced at no charge. Two days later check engine light was back on. Brought car back on 9/23 but had to reschedule because their computers were down. Brought car back on 9/26 and a valve was replaced costing me almost $500. Two days later check engine light was back on. I now have an appointment for tomorrow 9/30. Will it get fixed tomorrow? Have to wait and see

9/30/2025

Nancy, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to Josh Ferraez, VP 732-718-6529 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

NORTH PLAINFIELD, NJ

Richard E|2025 GMC Canyon

Confirmed Sales Customer

10/7/2025

Great service. Fair price. No hassle.

CHARLIE BROWN

10/8/2025

Richard, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PISCATAWAY, NJ

Janusz W|2025 Chevrolet Traverse

Confirmed Service Customer

10/7/2025

Complementary First Oil Change.

10/9/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KENDALL PARK, NJ

Virginia L|2024 Chevrolet Trailblazer

Confirmed Service Customer

10/8/2025

Always on time and don't keep people waiting around. You have us in and out.

10/9/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTH PLAINFIELD, NJ

Avon M|2025 Chevrolet Suburban

Confirmed Sales Customer

10/8/2025

Terrible experience

CALEB CONCEPCION

10/10/2025

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to Josh Ferraez, VP, 732-718-6529, at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

LUDOWICI, GA

Jeffrey F|2023 GMC Acadia

Confirmed Service Customer

10/8/2025

Car was delivered on time. Staff explained what was replaced and what had to be done at the next visit.

10/10/2025

Jeffrey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SOMERSET, NJ

Pamela L|2024 GMC Terrain

Confirmed Service Customer

10/8/2025

Fast, courteous and always service with a smile.

10/11/2025

Pamela, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

EDISON, NJ

Gary S|2026 GMC Acadia

Confirmed Sales Customer

10/8/2025

Had a great experience buying my new 2026 Acadia. Thanks to all. Especially my salesman Nate. Thanks, Gary

NATE SWERN

10/11/2025

Gary, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BOUND BROOK, NJ

David D|2026 GMC Sierra 1500

Confirmed Sales Customer

10/10/2025

Peter and Paul are excellent

PAUL MAUCELI

10/12/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITEHOUSE STATION, NJ

Anthony T|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/13/2025

The oil life % was never reset after the oil change. There were oil smudges on the hood

10/14/2025

Anthony, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 732-718-6529. Josh Ferraez, VP 732-718-6529

Business Response

UNION, NJ

Tammy S|2023 Buick Encore GX

Confirmed Service Customer

10/13/2025

I found the service to be outstanding. Very friendly and kept me updated on my service.

10/14/2025

Tammy, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

PISCATAWAY, NJ

John Paulo R|2026 GMC Sierra 1500

Confirmed Sales Customer

10/18/2025

Juan Perez and team are so nice and friendly. They will make your experience very extra ordinary. Definetly very recommendable.

JUAN PELAEZ

10/20/2025

John, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Business Response

UNION, NJ

Rebeca W|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

10/18/2025

Mike was very accommodating and even offered to deliver vehicle to us.

MIKE SANTUCCI

10/21/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

RIDGEWOOD, NJ

Catherine B|2025 Chevrolet Trax

Confirmed Service Customer

9/24/2025

Fast friendly service

9/25/2025

Catherine, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care! Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

EDISON, NJ

James W|2023 GMC Terrain

Confirmed Service Customer

9/27/2025

Great tea

9/29/2025

Hi James, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

SOUTH PLAINFIELD, NJ

Theodore K|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/3/2025

Service advisor James Clark gets an A+ from me

10/6/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, NJ

Alvin H|2025 Buick Envista

Confirmed Service Customer

10/6/2025

friendly service

10/7/2025

Alvin, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

SCOTCH PLAINS, NJ

Kenneth B|2025 GMC HUMMER EV SUV

Confirmed Sales Customer

10/9/2025

Friendly and informative.

MIKE SANTUCCI

10/12/2025

Kenneth, we really appreciate your feedback. We can't wait to see you again, have a great day.

Business Response

BRIDGEWATER, NJ

Robert R|2025 Chevrolet Malibu

Confirmed Service Customer

10/12/2025

Had my rim refinished on my 2025 Malibu . The workmanship on the rim was very good and fixed the damage, The job was done in a timely manner , with good communication from start to finish.

10/13/2025

Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

SCOTCH PLAINS, NJ

Sophia G|2021 Buick Encore GX

Confirmed Service Customer

10/20/2025

Pleasant

10/21/2025

Sophia, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

ELIZABETH, NJ

Robert G|2024 Buick Encore GX

Confirmed Service Customer

10/20/2025

Jason helped my wife with the check-in, and later explained what the mechanic saw in the tires and what should be done about it. She was able to easily understand what he said and the importance of the work.

10/21/2025

Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SCOTCH PLAINS, NJ

Jose Carlos B|2018 Buick Regal

Confirmed Service Customer

10/20/2025

Quick and easy

10/21/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

PLAINFIELD, NJ

Richard N|2025 Buick Envista

Confirmed Service Customer

10/21/2025

This was my first service experience with Buick and it was a fantastic experience!! Nico and the team did a great job taking care of the car and were very customer oriented. It's great to work with a team that cares about their customers!!! Job Well Done & Very much appreciated!!!

10/21/2025

Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BRIDGEWATER, NJ

Richard A|2024 Buick Encore GX

Confirmed Service Customer

10/21/2025

My experience was and is always excellent. I’m in and out for an oil change in less than 45 minutes. Service and employees r great. The showroom and sales personnel r top notch. I lease two vehicles at a time. Very satisfied.

10/22/2025

Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon!

Business Response

SOUTH RIVER, NJ

James M|2019 GMC Terrain

Confirmed Service Customer

10/21/2025

All my concerns were addressed.

10/22/2025

James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

UNION, NJ

Brian O|2026 GMC Terrain

Confirmed Sales Customer

10/23/2025

My recent lease of a GMC Terrain is proving to be a disappoint not only in my selection, but most unexpectedly the customer service provided by Green Brook. I chose to get this new lease at Green Brook based on previous positive experiences where I didn’t feel like I was being “handled” by stereotypical “car dealer” tricks. I had never experienced misinformation in my previous transactions with GreenBrook. This experience was much the opposite. In hindsight, the decision to lease another GMC is a mistake on my part. I contacted the dealership 12 hours after taking possession of the vehicle to express my displeasure, but it took almost a week to connect with their staff. After eventually discussing the situation and what I was looking for, I was offered free oil changes. Obviously no interest in assisting a “valued customer” once the paperwork is signed. And I am still dealing with GMC Financial over complications from my previous lease, which GMC Financial is claiming to be based on the dealership. It’s clear that I need to live with my mistake and the Terrain will be a daily reminder for the next 36 months of my unfortunate selection of vehicle and dealership. There is not much for me to do at the point in time besides wait for notice that my license plates are ready for pick up.

CHARLIE BROWN

10/25/2025

Brian, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to Josh Ferraez, VP 732-718-6529 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

CRANFORD, NJ

Harv K|2025 GMC HUMMER EV SUV

Confirmed Service Customer

10/24/2025

Saul as an advisor is excellent and a thorough proffessional.... But the service team is not able to fix the rear door latching problem and car has been into dealership now severalntimes foe the same issue. The door does not close and latch on pressing the door close button that is located on outside of the car

10/26/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Josh Ferraez, VP 732-718-6529 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

UNION, NJ

Jeffrey G|2024 GMC Canyon

Confirmed Service Customer

10/24/2025

Fast and courageous service, Thank you

10/26/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MORGANVILLE, NJ

Kevin E|2022 GMC Acadia

Confirmed Service Customer

10/21/2025

I experienced a "check engine light" situation in Woodside, Queens last Thursday morning with reduced steering notification. I immediately contacted Jason, at Greenbrook GMC Buick, when I noted the temperature gauge registered zero. All other functions seemed to be operating normally. Based on the information I provided to Jason, he said it was safe to drive to the Greenbrook dealership by end of day. At the time of drop off, he would diagnose the code and set up a call with the extended warranty company early the following morning to cover the necessary repair. I am pleased to share by 8:30 AM I was notified the claim had been approved. I was advised I would be on my way before noon. I received a call at 11:15 AM stating the repair was completed. The GMC Acadia was road tested and everything was in excellent working order. I am pleased to share once again, Jason, and his service team members at Greenbrook GMC Buick provided superior service, not only to me, but my to GMC!

10/21/2025

Kevin, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. We are happy to pass along your comments to Jason and rest of the team here at Green Brook Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BERKELEY HTS, NJ

William S|2022 Buick Encore

Confirmed Service Customer

10/21/2025

Very easy process I called me. The appointment showed up and within an hour and a half two hours. It was done and I was on my way. Thank you for the good experience.

10/21/2025

William, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATCHUNG, NJ

Janice G|2026 Buick Encore GX

Confirmed Sales Customer

10/24/2025

My salesman Frampton was great. Helped me make my decision to lease a new 2026 Encore

FRAMPTON WALKER

10/26/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINDEN, NJ

Henry M|2017 GMC Acadia

Confirmed Service Customer

10/27/2025

Everyone at Greenbrook GMC treats me like family

10/27/2025

Henry, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BROOK, NJ

Lawrence O|2026 GMC Sierra 1500

Confirmed Sales Customer

10/28/2025

Nate my salesman for years did a great job getting me into a new Denali pickup truck!

NATE SWERN

10/29/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! We sincerely value your business and look forward to your next visit!

Business Response

LAVALETTE, NJ

James J|2023 Chevrolet Blazer

Confirmed Service Customer

10/30/2025

Everyone here is very helpful and friendly

11/2/2025

Your wonderful feedback and rating mean a lot to us. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

NEW PROVIDENCE, NJ

Jerry H|2007 Chevrolet Tahoe

Confirmed Service Customer

10/25/2025

My truck is fixed & working like new. The service department let me know what the problem was & it was fixed in a timely manner. They were very professional & helpful.

10/27/2025

Jerry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PLAINFIELD, NJ

Deborah G|2026 Buick Encore GX

Confirmed Sales Customer

10/28/2025

Mike Santucci was fair and easy to work with.

ERNIE BAPTISTA

10/29/2025

Deborah, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

Business Response

KEARNY, NJ

Regina F|2025 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

Everything completed in the time frame given

11/2/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SCOTCH PLAINS, NJ

Ronald M|2025 Chevrolet Tahoe

Confirmed Service Customer

10/30/2025

Had piece of trim replaced that was installed poorly at factory. Jason made sure it was done perfectly and promptly.

11/2/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STATEN ISLAND, NY

Raymond R|2025 GMC Canyon

Confirmed Sales Customer

10/30/2025

Frampton our salesperson was great. He answered all our questions and helped us with all the forms to be filled out.

FRAMPTON WALKER

11/2/2025

Raymond, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PISCATAWAY, NJ

Frank M|2024 Buick Encore GX

Confirmed Service Customer

11/3/2025

My experience with the service department was great.

11/4/2025

Frank, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

NEW PROVIDENCE, NJ

Benedict D|2022 GMC 2500HD Sierra

Confirmed Service Customer

11/3/2025

This has been a returned trip as I have purchased other vehicles from dealer in the past.

11/4/2025

Benedict, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FRENCHTOWN, NJ

Jay T|2021 GMC Yukon XL

Confirmed Service Customer

11/3/2025

1031/2025 was last Friday I was nowhere near your dealership nor did I call in for service nor did I request service how could you tell me that my service was completed if I wasn't even there nor requested any that is the reason for the poor in question one

11/4/2025

Jay, thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!

Business Response

CLARK, NJ

Omar E|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/1/2025

Excellent.

JOHN GUEVARA

11/3/2025

Omar, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PARAMUS, NJ

John B|2026 GMC Sierra EV

Confirmed Sales Customer

11/3/2025

The whole experience was great. From negotiating to right price to picking up the car. It was ready in 5 hours. Oscar was great!

OSCAR ALMEIDA

11/4/2025

John, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Donald E|2023 Chevrolet Traverse

Confirmed Service Customer

11/3/2025

Very professional, true to your word and the most important thing is you fixed the problem of our car . Thank you very much.

11/4/2025

Donald, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PLAINFIELD, NJ

Elizabeth M|2026 Chevrolet Equinox

Confirmed Sales Customer

11/3/2025

I was there several different times and once while looking at the car was rushed out of the dealership because they wanted to close by 7. I was told by Oscar to put down a refundable deposit and come back if I was interested. Upon going back the next day I was told I was unable to meet with Oscar, whom I was working with and had previously called to tell when I would be there. I was instead sent directly to finance. I questioned why I was at finance since we had not been able to discuss the car the previous night and was sent to work with a man named Erik. Erik was beyond rude and yelled the entire time we met with him. He refused to how us the breakdown of fees or the invoice even though he was directly asked. He explained that the processing charge was nothing more than something used to pay the owners. At one point he tried to make me sign a blank paper saying I was making a deal which was not the case and he became even louder when I refused to sign. Extremely upset I left that night and was convinced by my friend that was with me to go back to work with Oscar the next day. I explained that I refused to work with Erik and I was finally able to finish the deal with Oscar. I worked with John in finance who was an absolute pleasure to work with and the only person that made us feel wanted and did not rush us out. He even answered the questions that Erik had refused the previous night! After making the deal and finishing with John we walked out to an almost dark dealership. Oscar walked me to my car and then left. Everyone except John was gone from the parking lot before I was able to figure out some of the systems in my car on my new car on my own. I have never had a dealership experience like this!

OSCAR ALMEIDA

11/4/2025

Elizabeth, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Charles Johnson Sales Manager charlesj@greenbrookauto.com (732) 752-3000

Business Response

MIDDLESEX, NJ

Catherine L|2026 GMC Acadia

Confirmed Sales Customer

11/6/2025

Brian was wonderful! (Again) Very impressed that he remembered us 6 years later! Drew and Alex were also excellent. Very happy with my new Acadia!

BRIAN CLEMENS

11/7/2025

Catherin, your satisfaction is important to us, so we want to sincerely thank you for choosing Green Brook Buick GMC and we hope to see you again soon! We sincerely value your business and look forward to your next visit!

Business Response

GLADSTONE, NJ

Altay V|2025 GMC Sierra 2500 HD

Confirmed Service Customer

11/5/2025

.

11/6/2025

Altay, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

WARREN, NJ

Mohamed F|2026 Chevrolet Suburban

Confirmed Sales Customer

11/5/2025

Amazing experience Dennis is a great guy so patient reply to my questions and explained everything in the car

DENYS PODKOVYROV

11/6/2025

Mohamed, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BROOKLYN, NY

Tyler S|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/9/2025

Drew was very knowledgeable and easy to work with. He was patient, answered all of my questions, and made himself available until I was ready to purchase. I had a great experience from the beginning to the end!

DENYS PODKOVYROV

11/9/2025

Tyler, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RED BANK, NJ

Eugene G|2024 GMC Yukon

Confirmed Service Customer

11/10/2025

Hands down one of the best dealerships in NJ. Niko is one of the best knowledgeable service reps around. He knows his stuff.

11/12/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LINCOLN PARK, NJ

Christine G|2026 GMC Terrain

Confirmed Sales Customer

11/12/2025

Ernie Baptista has helped me with all of my leases since 2013 and is an excellent representative for the company. Knows my needs and meets them without a hard sell.

ERNIE BAPTISTA

11/12/2025

Christine, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SCOTCH PLAINS, NJ

Carl S|2026 GMC Canyon

Confirmed Sales Customer

11/12/2025

I felt at home. Everybody was so friendly. I had a pleasant experience.

BRIAN CLEMENS

11/13/2025

Carl, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

Business Response

AVENEL, NJ

Maryann B|2025 GMC Sierra 1500

Confirmed Service Customer

11/14/2025

Very friendly and answered my questions

11/17/2025

Maryann, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STOCKTON, NJ

Richard G|2026 GMC Acadia

Confirmed Sales Customer

11/17/2025

Everyone was very professional and courteous; however, it was an approximately 7 hr process, which was way too long

TALA MOHAMED

11/18/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (732) 733-2627.

Business Response

PLAINFIELD, NJ

Laila M|2024 Buick Envista

Confirmed Service Customer

11/17/2025

On Monday 11/10/25 I stopped by the dealership so Mr Clark could take a picture of my rim to send to the warranty department for it to be repaired and let Mr Clark know I would be there on 11/12/25 for a oil change. On Wednesday 11/12/25 I dropped my vehicle off for a oil change @8:30a I didn’t receive a message about my oil change until 1:12p. I was told “ The technician has gone over your vehicle and there are services that are overdue at this time. I will send the estimate over following this text. The wheel company did not approve your wheel repair until today. I can schedule to have the wheel guy come here tomorrow to perform the repair” I’m confused why after dropping my vehicle off @8:30a details about my oil change weren’t communicated until 4.5 hours later. I then ask for details about the rim repair which was “what time will they be there the following day” and was told “ they don’t give us a time frame “ Mr Clark knew that I was being shuttled to and from the dealership and could not communicate what time I would be picking my vehicle up on 11/13/25. I then Had to ask what time the shuttle driver left to make sure I would have a ride. On 11/13/25 Mr Clark did not call or text to let me know anything about what time my vehicle would be done. I sent a message @2:24 pm asking if my vehicle was finished. No response ! I then had to call the dealership and once getting in touch with a young lady in the service department she had to relay my questions and Mr Clark’s answers because I’m assuming he was too busy to pick up the phone. The only phone call I received from Mr Clark was Thursday @3:23p to let me know the shuttle was outside my house. When getting to the dealership another advisor attempted to take care of my services and was unable to do so after walking back and forth to Mr Clark’s booth in which he was not helping another customer because no one else was in there eventually I went to his booth in which I received a total of my oil change as $124.95 and I get there he tells me it’s $140. I explained that I did not pay that the last couple times I was there and Mr Clark asked if I had a coupon in which I told him I have never brought in a coupon. Mr Clark states that I now would need a coupon because last time there was a special going on and there was no special on that day and he would take $10 off. During my conversation Mr Clark was very short and seemed to agitated because of the questions I was asking. After this second experience with Mr Clark, his horrible communication and disturbing attitude I no longer would like to deal with him as an advisor. The first time I had to speak to his manager in which he said he would speak to Mr Clark. From these experiences I feel I don’t want to come back to the dealership to get a oil change at all however I hope all the advisers aren’t the same and will give someone else a try!

11/18/2025

Laila, thank you for reaching out to us. We regret to hear about the situation you have described. When you have an opportunity, please reach out to Josh Ferraez, VP 732-718-6529 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

MANVILLE, NJ

Danielle G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/18/2025

I was picky with the kind of vehicle I wanted. They went above and beyond to find the type of truck I wanted. They went the extra mile which really made a difference when purchasing.

CALEB CONCEPCION

11/19/2025

Danielle, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PLAINFIELD, NJ

Martin H|2026 GMC Sierra 1500

Confirmed Sales Customer

11/18/2025

Vinnie was very helpful, very responsive.

VINNIE MOYA

11/20/2025

Martin, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

GILLETTE, NJ

Abraham G|2025 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

Efficient Informative

11/20/2025

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Business Response

CRANFORD, NJ

Brandon C|2025 Chevrolet Traverse

Confirmed Service Customer

11/19/2025

Always great

11/21/2025

Brandon, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DUNELLEN, NJ

Darrin J|2023 GMC Terrain

Confirmed Service Customer

11/20/2025

Fred

11/23/2025

Darrin, we really appreciate your positive review! We look forward to your next visit! Take care!

Business Response

CLARK, NJ

Eugene M|2024 Buick Encore GX

Confirmed Service Customer

11/24/2025

excellent

11/25/2025

Eugene, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARREN, NJ

Michael M|2026 Buick Encore GX

Confirmed Sales Customer

11/26/2025

The purchase price on new vehicle was more favorable than maintaining old vehicle with very low miles.

ERNIE BAPTISTA

11/26/2025

Michael, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PISCATAWAY, NJ

Andrew F|2026 Chevrolet Equinox

Confirmed Sales Customer

11/26/2025

Great experience. Phil is the best salesperson and the rest of the team could not be better.

PHILIP REDFIELD

11/26/2025

Andrew, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHORT HILLS, NJ

Paul M|2026 Chevrolet Equinox

Confirmed Sales Customer

11/26/2025

My salesman was great. Showed us a variety of vehicles then helped us pinpoint options and finally a vehicle that we liked. He brought us through the horrible paper maze and helped with appropriate areas where we saved a good deal of money. His name is Brian Clemens and his manager Drew was also so very helpful finally finishing off with Alex with the signing and explaining of all the paperwork. Outstanding crew all around. Thank you for a pleasant experience.

BRIAN CLEMENS

11/27/2025

Paul, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRANFORD, NJ

Gary C|2021 GMC 1500 Sierra

Confirmed Service Customer

11/27/2025

prices to high

11/28/2025

Gary, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH BOUND BROOK, NJ

Daniel R|2023 GMC Sierra 1500

Confirmed Service Customer

11/10/2025

Very accommodating, pleasure to talk to

11/11/2025

Daniel, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

MOUNTAINSIDE, NJ

Robert T|2026 Buick Encore GX

Confirmed Sales Customer

11/12/2025

Friendly, caring, and respectful

FELIX SERNA

11/13/2025

Robert, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

PLAINFIELD, NJ

Elizabeth S|2025 Chevrolet Equinox

Confirmed Service Customer

11/13/2025

It was a pleasant experience, the waiting room was comfortable..

11/14/2025

Elizabeth, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HILLSBOROUGH, NJ

James S|2018 Chevrolet Suburban

Confirmed Service Customer

11/14/2025

.

11/17/2025

James, thank you for the high star rating! We hope to see you soon!

Business Response

METUCHEN, NJ

John S|2026 GMC Sierra 1500

Confirmed Sales Customer

11/14/2025

My experience was good and my salesman was even better

JUAN PELAEZ

11/17/2025

John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PISCATAWAY, NJ

Charles D|2021 GMC Canyon

Confirmed Service Customer

11/19/2025

Took me in and took care of business. Jason did a great job getting me signed in and on the rack. Completed in record time. I appreciate that.

11/21/2025

Charles, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SOUTH PLAINFIELD, NJ

Danielle G|2023 Chevrolet Tahoe

Confirmed Service Customer

11/21/2025

.

11/24/2025

Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

PLAINFIELD, NJ

Michael O|2023 GMC Yukon

Confirmed Service Customer

11/28/2025

Excellent

11/29/2025

Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

LEBANON, NJ

Eduardo C|2024 GMC Yukon

Confirmed Service Customer

12/1/2025

You are professional grade - from service to operating to performance standards

12/2/2025

Eduardo, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

Business Response

WATCHUNG, NJ

Keisha S|2025 Buick Envision

Confirmed Service Customer

12/2/2025

Very professional and efficient

12/3/2025

Keisha, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

UNION, NJ

Gary C|2024 GMC Acadia

Confirmed Service Customer

11/27/2025

It is a good thing the service department is there to fix all the glitches our 24 Acadia has, they do an excellent job.

11/28/2025

Gary, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WARREN, NJ

Sivakumar B|2026 Chevrolet Equinox

Confirmed Sales Customer

11/28/2025

Excellent

JASON RIDER

11/29/2025

Sivakumar, Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

BRIDGEWATER, NJ

Nottoya T|2025 Chevrolet Trailblazer

Confirmed Service Customer

12/3/2025

Great customer service. I was in and out less than hour.

12/3/2025

Nottoya, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRIDGEWATER, NJ

Alexis S|2025 Buick Encore GX

Confirmed Service Customer

12/3/2025

They took my car to be fixed immediately and there was little to no wait time. Perfect service thank you

12/3/2025

Alexis, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KENILWORTH, NJ

Jason V|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/3/2025

Requested service was completed in timely basis.

12/4/2025

Jason, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHORT HILLS, NJ

Kevin C|2026 GMC Sierra 1500

Confirmed Sales Customer

12/4/2025

Frampton was great

FRAMPTON WALKER

12/5/2025

Kevin, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOUTH AMBOY, NJ

Dolores H|2024 Chevrolet Trax

Confirmed Service Customer

12/5/2025

James Clark was able to get my car repaiir service completed in less then 2 hours.

12/6/2025

Dolores, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PLAINFIELD, NJ

Lois Z|2025 Buick Encore GX

Confirmed Service Customer

12/5/2025

It was easy

12/7/2025

Lois, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MANVILLE, NJ

Paul S|2019 GMC Yukon

Confirmed Service Customer

12/5/2025

Danielle was great. Exceeding my expectations

12/7/2025

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BRIDGEWATER, NJ

Ellen C|2022 Chevrolet Trax

Confirmed Service Customer

12/2/2025

Yes, very good. Towing company got my '22 Chevy Trax to the dealership about 11:00PM. The very next morning I got a call it was all fixed and ready for pick-up. Plus, it was all covered on my Warranty. Since it was just a bit over one month left on my lease, I went the following Friday & traded it in for a new '26 Buick Envista & was very well taken care of by one of their exceptional salesmen & crew. Would highly recommend this company, have been leasing cars from them for well over a decade.

12/3/2025

Ellen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

WATCHUNG, NJ

Chris P|2024 Chevrolet Blazer EV

Confirmed Service Customer

12/2/2025

Check in was great. Service Manager was very personable and helpful. All service was done as hoped. It was inconvenient that the recall took overnight, longer than expected.

12/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

PISCATAWAY, NJ

John C|2023 Chevrolet Colorado

Confirmed Service Customer

12/7/2025

Technician Fernando was excellent.

12/7/2025

John, thank you for your kind review; we are happy to pass along your comments to Fernando at Green Brook Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FANWOOD, NJ

Confesor V|2026 Chevrolet Equinox

Confirmed Sales Customer

12/9/2025

No hassle once so ever.The sales person and the financial advisor were really amazing and good to work with.Other dealers just gave me the run around and excuses.Wasting to much of my time which is what I don’t like.With an 800 credit there was no reason to let me go,but I left a couple of them for wasting my time.These guys were easy to work with.

OSCAR ALMEIDA

12/9/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PATERSON, NJ

Gary H|2022 GMC Canyon

Confirmed Service Customer

12/10/2025

The team at Green Brook always tell me what they're going to do and do what they tell me......perfect!

12/11/2025

Gary, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BRANCHBURG, NJ

Lawrence S|2025 GMC Sierra 1500

Confirmed Service Customer

12/12/2025

Efficient service

12/12/2025

Lawrence, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MANVILLE, NJ

Ann C|2016 Buick Envision

Confirmed Service Customer

12/12/2025

as always, it was a good experience with the customer service & the service. I have confidence that my dealership will take care of my needs & keep my on the road safely as possible.

12/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BRIDGEWATER, NJ

Elyse S|2024 Buick Envision

Confirmed Service Customer

12/5/2025

service person was very good and helpful.

12/7/2025

Elyse, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SCOTCH PLAINS, NJ

Eugenia M|2019 Buick Encore

Confirmed Service Customer

12/9/2025

This is my third vehicle from Green Brook, my son also had automobiles from Green Brook, because of my recommendation, this was the first time I had a certified pre-owned, the others were new, when i.got the encore last year it had 23000 miles on it, now it only has 26000 miles, when I came yesterday for my oil change James texts me with over $2000 worth of things to be done as I retired 80 year old senior I almost fainted, when I spoke with him he acted like this is normal, or "do you want this done or take your pick" you can ask my salesman Frank Walker I take excellent care of my cars, James even wanted me to get a new battery for $355 plus tax" I talked with Frank, I never want another certified pre-owned again, I did it this time because the monies I had to.put down, which was over, if I can remember was over $3000, I adore this dealership, especially when Tony Tiano, was my service advisor, I think Frank is fantastic, my husband said next time, as I told Frank I plan on leasing a.new vehicle as I have in the past, I intend to keep this Encore perfect for trade in, but after this incident I don't know if it will be with Greenbrook, my son left and purchased a Jeep from another dealership, I adored this dealership but this may be the last time, i.have had four vehicle's in the past with a Kia dealership and every experience was outstanding, I think when a person purchases something of this magnitude every time should be pleasant, and the dealership should want you to remain their customer, and bring in other potential customers, like I did with my son, I now have a hard working grandson who is thinking about a new car, after this experience with Greenbrook I don't know if I am going to push a recommendation, I have had a new Encore, then I leased a new Envision, then my salesman when the delightful JD, now I have this certified pre-owned Encore, for my next vehicle I will be leasing a new one, I hope to.have enough to keep my payments reasonable, Frank has been exceptional, sincerely Eugenia Morse

12/10/2025

Eugenia, thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us at (732) 733-2627 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

NEWARK, NJ

Nancy T|2015 Buick Verano

Confirmed Service Customer

12/11/2025

Always a great experience at the dealerships service department! Fred Sheppard and service advisor amazing!

12/14/2025

Nancy, we're happy you found our staff to be so supportive during your experience here at Green Brook Buick GMC. Thank you again for choosing Green Brook Buick GMC and we hope to see you again.

Business Response

NEW PROVIDNCE, NJ

Linda G|2025 Chevrolet Trax

Confirmed Service Customer

12/19/2025

Convenient and friendly

12/21/2025

Linda, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

UNION, NJ

Claudia I|2025 GMC Terrain

Confirmed Service Customer

12/12/2025

This was my second time coming in for service, and both times it took over 10 minutes just to be acknowledged, even though there were no other customers waiting. I do appreciate that the actual service was completed quickly. However, I wasn’t very impressed with the customer service. The advisor seemed a bit impatient when I asked questions about the services included with my lease. Overall, the communication and attentiveness could be improved.

12/13/2025

Claudia, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to Josh Ferraez, VP 732-718-6529 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

HILLSIDE, NJ

Peter N|2022 GMC Terrain

Confirmed Service Customer

12/15/2025

MY SERVICE REP JAMES CLARK WAS VERY GOOD AND WORKED HARD TO MAKE MY EXPERIENCE GOOD

12/15/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

SOUTH PLAINFIELD, NJ

Qijun F|2025 GMC Yukon XL 1500

Confirmed Service Customer

12/16/2025

The service was sweet and swift! The advisor Fernando was very helpful!

12/18/2025

Thank you for your kind review; we are happy to pass along your comments to Fernando here at Green Brook Buick GMC! If you have any further questions, please don't hesitate to reach out!

Business Response

WATCHUNG, NJ

William E|2017 Buick LaCrosse

Confirmed Service Customer

12/16/2025

I was getting a " check your Driver's assist" on my dash and brought the car in. Fernando DaSilva my service advisor was very helpful to me in servicing the car and answering some questions I had.

12/18/2025

William, thank you for your kind review; we are happy to pass along your comments to Fernando here at Green Brook Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BERKELEY HTS, NJ

Jerry B|2016 Chevrolet Tahoe

Confirmed Service Customer

12/16/2025

Big thanks to service manager!! Everything went well , looking forward to my next visit.

12/18/2025

Jerry, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PISCATAWAY, NJ

Julian F|2011 Chevrolet Tahoe

Confirmed Service Customer

12/19/2025

Courteous and fast service

12/21/2025

Julian, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

S PLAINFIELD, NJ

Falguni S|2025 Chevrolet Equinox EV

Confirmed Service Customer

12/20/2025

Ok

12/22/2025

Falguni, your satisfaction is our top priority. We sincerely value your business and look forward to your next visit!

Business Response

UNION, NJ

Matthew M|2026 GMC Yukon XL 1500

Confirmed Sales Customer

12/22/2025

Mike Santucci was a great salesperson and guide for me. It was my first time purchasing a car. Mike did a great job continuing to follow-up with me and asked questions to arrive at recommendations. He was very knowledgeable about the vehicles and I felt did a good job of advocating for me. Green Brook was not the closest dealership to me, but as things worked out it was the best dealer for me, and I am glad to have gone a little bit out of my way to be at the right place. I am very happy with my purchase.

MIKE SANTUCCI

12/23/2025

Matthew, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Green Brook Buick GMC. Thank you for choosing Green Brook Buick GMC and we hope to see you again.

Business Response

CHATHAM, NJ

Michelle W|2023 Chevrolet Suburban 1500

Confirmed Service Customer

12/24/2025

James went above and beyond helping us out when needing an emergency service while visiting from out of town. Communication and compassion was excellent. Waiting area was well stocked and comfortable.

12/24/2025

Michelle, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

POQUOSON, VA

David H|2021 GMC Yukon

Confirmed Service Customer

12/26/2025

Fernando provided excellent service. He worked hard to figure out what was worming with my car.

12/26/2025

David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SCOTCH PLAINS, NJ

Jeremy K|2026 GMC Acadia

Confirmed Sales Customer

12/29/2025

Nate was awesome. You should definitely ask for him when you are looking to buy here. Straightshooter. High volume shop so ready to make deals. We’re also flexible when I had to change some things. Great experience.

NATE SWERN

12/29/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WESTFIELD, NJ

Mark M|2026 GMC Sierra 1500

Confirmed Sales Customer

12/29/2025

Quick, knowledgeable service.

TALA MOHAMED

12/30/2025

Mary, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

GREEN BROOK, NJ

Darris H|2022 Chevrolet Malibu

Confirmed Service Customer

12/30/2025

I have a transmission problem that still exists and I only had the car for 6 months. The car has 54 thousand miles on it and to be honest I don’t think I should be having this problem this soon. Also I have an electrical issue that’s been going on since I bought the car and I think it’s getting worse. I thought I had a certified vehicle.

12/30/2025

Darris, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Josh Ferraez, VP 732-718-6529

Business Response

EDISON, NJ

Ajay A|2021 GMC Canyon

Confirmed Service Customer

12/31/2025

Friendly timely

1/1/2026

Ajay, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WESTFIELD, NJ

Melissa Karen M|2025 Chevrolet Tahoe

Confirmed Service Customer

12/31/2025

great service experience as always

1/1/2026

Melissa, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST ORANGE, NJ

Marlene M|2023 Buick Encore GX

Confirmed Service Customer

12/31/2025

The service was done fairly quickly considering the amount of people in front of me.

1/1/2026

Marlene, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please reach out to Josh Ferraez, VP at 732-718-6529. We're always happy to help!

Business Response

NORTH PLAINFIELD, NJ

James L|2018 GMC Acadia

Confirmed Service Customer

12/19/2025

Was great.

12/22/2025

James, we are so happy to read such a great review about Green Brook Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOUTH PLAINFIELD, NJ

Mark H|2026 GMC Sierra 1500

Confirmed Sales Customer

12/22/2025

Charles Brown was professional, knowledgable, and engaged.

CHARLIE BROWN

12/23/2025

Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Green Brook Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WESTFIELD, NJ

Lynn B|2024 Buick Encore GX

Confirmed Service Customer

12/23/2025

Fernando was friendly and helpful. My car was ready quickly.

12/24/2025

Lynn, thank you for your kind review; we are happy to pass along your comments to Fernando here at Green Brook Buick GMC! We look forward to your next visit! Take care!

Business Response

NORTH BRUNSWICK, NJ

Lawrence B|2026 GMC Yukon XL 1500

Confirmed Sales Customer

12/24/2025

Friendly staff, quick process

FRANK WALKER

12/25/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

SOMERVILLE, NJ

Irene P|2025 GMC Terrain

Confirmed Service Customer

12/24/2025

Great service kind and helpful

12/25/2025

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

UNION, NJ

Janet C|2026 Buick Encore GX

Confirmed Sales Customer

12/24/2025

Should of gotten a $2,000 credit for low mileage on my 2023 Encore GX trade of 21,000 miles, instead you charged me $2,000. Very disappointed. Also did not review the usage of the vehicle thoroughly

JUAN PELAEZ

12/25/2025

We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact Charles Johnson, Sales Manager, charlesj@greenbrookauto.com or (732) 752-3000 so we can make your experience a positive one.

Business Response

WARREN, NJ

Judith B|2014 Chevrolet Equinox

Confirmed Service Customer

12/28/2025

Pleasant personel. Honest evaluation.

12/29/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BERKELEY HEIGHTS, NJ

Yannie L|2026 Chevrolet Trax

Confirmed Sales Customer

12/31/2025

My experience at Greenbrook Chevrolet was absolutely amazing. They made the car buying experience so simple and were very clear the whole time.

YANNIE LOPEZ

1/1/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BROOK, NJ

Elwood F|2026 GMC Sierra 1500

Confirmed Sales Customer

1/1/2026

Great experience. Will highly recommend

MIKE SANTUCCI

1/2/2026

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!

Business Response

SOUTH PLAINFIELD, NJ

Paul L|2026 Chevrolet Trax

Confirmed Sales Customer

1/2/2026

First visit was information. Second was to actually drive the car and make a deal

CALEB CONCEPCION

1/2/2026

Paul, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTH PLAINFIELD, NJ

Kevin R|2021 Buick Envision

Confirmed Service Customer

1/2/2026

My advisor was professional and attentive to my needs

1/2/2026

Kevin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SOUTH PLAINFIELD, NJ

Ray M|2024 Chevrolet Blazer

Confirmed Service Customer

1/2/2026

Niko was fantastic as always, great customer service!

1/2/2026

Ray, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MILLINGTON, NJ

Steven C|2025 GMC Terrain

Confirmed Service Customer

1/2/2026

Quick, effective, and easy

1/2/2026

Steven, thank you so much for the positive review! We hope you have a great day!

Business Response

BROOKLYN, NY

James F|2025 GMC Yukon XL 1500

Confirmed Service Customer

1/2/2026

My vehicle was taken in on time and the work was completed faster than promised. The staff were very friendly. I did not take advantage of the refreshments provided but appreciate that it was available.

1/2/2026

James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NAPLES, FL

Scott V|2026 GMC Sierra 1500

Confirmed Sales Customer

1/5/2026

How a amazing. Walk in had what I wanted. Took care of me.

VINNIE MOYA

1/5/2026

Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LANOKA HARBOR, NJ

Matthew M|2026 Chevrolet Tahoe

Confirmed Sales Customer

1/7/2026

First class service. Delivers on all fronts

DENYS PODKOVYROV

1/7/2026

Matthew, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FAR HILLS, NJ

Henry M|2017 GMC Acadia

Confirmed Service Customer

1/7/2026

Greenbrook GMC always treats me like family

1/7/2026

Henry, we are so happy to read such a great review about Green Brook Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BROOK, NJ

Karen M|2026 Chevrolet Equinox

Confirmed Sales Customer

1/8/2026

Took some time but eventually we are please with our lease car

BRIAN CLEMENS

1/9/2026

Karen, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BROOK, NJ

Jason B|2025 GMC Sierra 1500

Confirmed Service Customer

1/2/2026

Amazing service department!! Every was great!!

1/3/2026

Jason, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OLD BRIDGE, NJ

Christopher V|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

1/6/2026

Great Experience !!!

PHILIP REDFIELD

1/6/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

EAST BRUNSWICK, NJ

Marie Z|2026 GMC Acadia

Confirmed Sales Customer

1/7/2026

Paul was very knowledgeable about the Denali and worked to make sure that I got what I wanted

PAUL MAUCELI

1/7/2026

Marie, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

SOMERSET, NJ

Frederika W|2022 GMC Terrain

Confirmed Service Customer

1/9/2026

I didn’t have to wait for a long time to get my vehicle fixed. The technician identified immediately that my key needed a replacement battery and that was taken care of immediately. I was advised to check my battery and get back to the dealership if a problem arrives.

1/9/2026

Frederika, thank you so much for your positive comments about Green Brook Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SPRINGFIELD, NJ

Angela M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

1/10/2026

Cannot say enough about the employees. Helpful, Friendly, kind, care about your needs. Especially Brian, Alex, Tarek

BRIAN CLEMENS

1/11/2026

Angela, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

MIDDLESEX, NJ

Nicholas B|2024 GMC Sierra 1500

Confirmed Service Customer

1/11/2026

Great service as always.

1/11/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PISCATAWAY, NJ

Stephen M|2019 GMC Yukon

Confirmed Service Customer

1/15/2026

When I purchased the extended warranty, I was informed about a diagnostic fee, which I understand is standard practice. However, I was not made aware that this fee would apply to each separate issue I brought in on the same day. This lack of clarity has left me feeling frustrated, as I expected the diagnostic fee to cover multiple issues during a single visit. I believe clear communication is essential in providing excellent customer service, and I would appreciate any clarification on this policy for future reference. Thank you for your attention to this matter.

1/15/2026

Stephen, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Josh Ferraez, VP 732-718-6529 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

CLARK, NJ

Joseph N|2025 Buick Encore GX

Confirmed Service Customer

1/9/2026

The check in was busy as usual but after a couple minutes I was taken care and the car was ready for service. Waited about an hour coffee water available as well as rest rooms. Got a call my car was ready. Everyone was courteous It was a pleasure to be there.

1/9/2026

Joseph, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ELIZABETH, NJ

Sebastian M|2025 Chevrolet Trax

Confirmed Service Customer

1/9/2026

Good and fast

1/10/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

NO PLAINFIELD, NJ

Neil P|2020 GMC Terrain

Confirmed Service Customer

1/14/2026

While all the issues weren’t resolved. It is scheduled to be done soon.

1/14/2026

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to Josh Ferraez, VP 732-718-6529 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

SCOTCH PLAINS, NJ

Ronald G|2020 Chevrolet Equinox

Confirmed Service Customer

1/15/2026

I think they do a great job. They keep you informed while you wait for the service to be done. Very important - they don't want surprises and let you know what the costs will be. I believe they are honest and do not try to do unnecessary work on my vehicle. The reps know how to work with my GM Reward points and use every coupon or discount available. The repair/service work is always done well. I needed a part ordered to complete my repair, they ordered it and set up my next appointment for tomorrow. Good all around.

1/15/2026

Ronald, thank you so much for your positive comments about Green Brook Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SPRINGFIELD, NJ

Daniel S|2020 GMC 1500 Sierra

Confirmed Service Customer

1/15/2026

Everything was good. No complaints

1/16/2026

Daniel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

RAIRITAN, NJ

Lawrence H|2025 GMC Sierra 1500

Confirmed Service Customer

1/16/2026

Everyone there was friendly, courteous, and professional.

1/17/2026

We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

NORTH BRUNSWICK, NJ

Frank E|2021 Chevrolet Colorado

Confirmed Service Customer

1/19/2026

N/A

1/20/2026

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

PLAINFIELD, NJ